Shaun Purcell
Customer Service at State of Idaho- Claim this Profile
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Bio
Credentials
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A.A.S., C.P.E.
ITT Technical Institute
Experience
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State of Idaho
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Government Administration
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700 & Above Employee
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Customer Service
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Oct 2014 - Present
Weekly inventory order planning, customer service, monetary tracking and security. Weekly inventory order planning, customer service, monetary tracking and security.
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Western Trailer
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Truck Transportation
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1 - 100 Employee
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Mfg Scheduler
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2010 - 2011
Took new build orders, scheduled them by category to ensure delivery date and customer satisfaction Took new build orders, scheduled them by category to ensure delivery date and customer satisfaction
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Hewlett Packard Enterprise
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Operations Engineer
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Jun 2006 - Sep 2009
Coordinated between Technical Marketing, R&D and the factory to set up new product releases. Coordinated between Technical Marketing, R&D and the factory to set up new product releases.
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Adecco
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Switzerland
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Staffing and Recruiting
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700 & Above Employee
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R&D Technician
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Jun 2002 - Jun 2006
I worked at Hewlett Packard through Adecco Technical as an R&D Technician, identifying hardware requirements, writing technical documentation while assembling alpha and beta hardware platforms. I worked at Hewlett Packard through Adecco Technical as an R&D Technician, identifying hardware requirements, writing technical documentation while assembling alpha and beta hardware platforms.
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SCP Global Technologies
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Semiconductor Manufacturing
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1 - 100 Employee
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Field/Customer Service
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Apr 1998 - Aug 2001
Engineering Instructor training Field Service Personnel to service and operate Wafer Etching equipment. In between classes I was in the field monitoring and servicing customer equipment, assuring customer satisfaction. Engineering Instructor training Field Service Personnel to service and operate Wafer Etching equipment. In between classes I was in the field monitoring and servicing customer equipment, assuring customer satisfaction.
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Education
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ITT Tech
Associate of Arts and Sciences (A.A.S.), Electrical, Electronic and Communications Engineering Technology/Technician -
ITT Technical Institute - Boise
Associates Degree in Applied Sciences, Electrical, Electronic and Communications Engineering Technology/Technician