Assistant Head Coach

• Jul 2023 - Present

Director of Operations Support

• Apr 2021 - Present

Senior Coach

• Apr 2022 - Present

Team Coach

• Aug 2014 - Present

Client Success Executive

• Feb 2021 - Apr 2021

Technical Product Manager

• Jan 2020 - Dec 2020

Technical Product Manager, Technical Product Manager,

Product Training & Implementation Specialist

• Jun 2013 - Dec 2019

Provide class room training to Vendors/ Partners while also traveling on location to provide training & support to users on site. I also lead internal training sessions on the Practice Insight software product, including Task Manager, Claim Manager, ERA Manager and Statement Manager. I also build and assist in building companion documentation and materials to assist in learning and understanding the software. I perform a series of webinars regularly attended by our Vendors/Partners and their clients. I build Powerpoint, Visio, and word documents displaying How To and following a developed workflow process. I also attend local and national user conferences to assist end users in person and lead breakout sessions on given topics for our Partners. I also work with Word Press to add, edit, and update our Vendor Portal on our company website. Show less

Tumbling/Stunting Coach

• Feb 2013 - Mar 2014

Taught Stunting, Strength & Conditioning, and Stunting classes at the Katy Location. Taught Stunting, Strength & Conditioning, and Stunting classes at the Katy Location.

Account Manager

• Mar 2013 - May 2013

Business to Business Sales & Marketing. Would build relationships with businesses and provide front end sales to the business. Business to Business Sales & Marketing. Would build relationships with businesses and provide front end sales to the business.

BPM / Customer Service

• Aug 2012 - Dec 2012

Received orders in fax from clients and keyed paperwork. Interacted with customers on a daily bases, making sure orders make it through the system. Entrusted with highly sensitive information. Received orders in fax from clients and keyed paperwork. Interacted with customers on a daily bases, making sure orders make it through the system. Entrusted with highly sensitive information.

Team Coach,

• Aug 2005 - Aug 2012

Coached teams/ classes/ privates working with children of all ages. Worked with all teams, all skill levels. Led stunt classes, level 1-5 tumbling classes. Coached teams/ classes/ privates working with children of all ages. Worked with all teams, all skill levels. Led stunt classes, level 1-5 tumbling classes.

Sales Professional

• Dec 2011 - Feb 2012

Maintained and expanded current client base via relationship building. Maintained expense account and company car. Effectively managed time between 60 accounts Worked with a portfolio of respiratory equipment and rehab equipment. Maintained and expanded current client base via relationship building. Maintained expense account and company car. Effectively managed time between 60 accounts Worked with a portfolio of respiratory equipment and rehab equipment.

Sales Representative

• Apr 2011 - Jul 2011

Outside Sales rep for Quick Touch. Analyzed various industries for potential new business. • Continually provided follow-up support to clients. • Developed a cold call campaign to generate sales meetings in Auto, Service, Repair, Jewelry, and a number of other industries. • Created dynamic and effective sales presentations to deliver to business owners. Outside Sales rep for Quick Touch. Analyzed various industries for potential new business. • Continually provided follow-up support to clients. • Developed a cold call campaign to generate sales meetings in Auto, Service, Repair, Jewelry, and a number of other industries. • Created dynamic and effective sales presentations to deliver to business owners.

Lead Software Trainer/ Client Analyst

• Oct 2007 - Feb 2011

Provided functional support for accounts payable, fixed assets, bond accounting, OFAC, quarterly reporting, and stockholder accounting systems. • Built custom Viewpoint reports to meet customer requirements. • Conducted numerous on-site training/consulting sessions with customers. • Responsible for over $70,000.00 in cross sales revenue. • Proven experience with over 26 bank software applications. • Consistently provide outstanding support to my customers. • Work closely with senior level bank executives such as CEO, CFO, and presidents on a daily basis. • Trusted with working on software systems that contain highly confidential and sensitive information. • Dealt with irate customers with an innate ability to diffuse hostile situations in a calm and professional manner. • Based upon my performance, have been assigned to two new customer service lines in addition to my current support line. Show less

Sales Representative

• Jan 2000 - Jan 2002

Greeting and assisting all customers into the store. Responsible for assisting in grand opening of two locations. Worked extra shifts on a regular basis. Caught shoplifters on 5 different occasions. Greeting and assisting all customers into the store. Responsible for assisting in grand opening of two locations. Worked extra shifts on a regular basis. Caught shoplifters on 5 different occasions.

Sales Representative

• Jan 2000 - Jan 2001

Engage prospective clients with informational demonstrations on the best knives on the market. Identify the prospects needs & wants in order to give them the best information on our offerings so they may make the best informed purchasing decision to meet their needs. Engage prospective clients with informational demonstrations on the best knives on the market. Identify the prospects needs & wants in order to give them the best information on our offerings so they may make the best informed purchasing decision to meet their needs.