Shaun Lyons
Dedicated Fleet Support Account Manager at PACCAR Parts- Claim this Profile
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Topline Score
Bio
Credentials
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Six Sigma Lean Belt
PACCARDec, 2021- Nov, 2024
Experience
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PACCAR Parts
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United States
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Truck Transportation
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500 - 600 Employee
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Dedicated Fleet Support Account Manager
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Jan 2020 - Present
• Collaborated with multiple divisions to identify the need for shared data. • Built a database that allowed agents to pinpoint specific fleet needs based on remote diagnostic data. • Helped increase fleet uptime by using the data to take a proactive approach in Salesforce. • Led a six-sigma process improvement project that resulted in 1.6-million-dollar annual savings that won the general managers choice award and was nominated for the global PACCAR Six Sigma award. • Collaborated with multiple divisions to identify the need for shared data. • Built a database that allowed agents to pinpoint specific fleet needs based on remote diagnostic data. • Helped increase fleet uptime by using the data to take a proactive approach in Salesforce. • Led a six-sigma process improvement project that resulted in 1.6-million-dollar annual savings that won the general managers choice award and was nominated for the global PACCAR Six Sigma award.
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Education
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Central Washington University
Bachelor of Business Administration - BBA, Organizational Leadership -
Bellevue College
Associate of Arts and Sciences - AAS, Business Administration, Management and Operations