Shaun Lyons

Dedicated Fleet Support Account Manager at PACCAR Parts
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Seattle Area

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Bio

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Credentials

  • Six Sigma Lean Belt
    PACCAR
    Dec, 2021
    - Nov, 2024

Experience

    • United States
    • Truck Transportation
    • 500 - 600 Employee
    • Dedicated Fleet Support Account Manager
      • Jan 2020 - Present

      • Collaborated with multiple divisions to identify the need for shared data. • Built a database that allowed agents to pinpoint specific fleet needs based on remote diagnostic data. • Helped increase fleet uptime by using the data to take a proactive approach in Salesforce. • Led a six-sigma process improvement project that resulted in 1.6-million-dollar annual savings that won the general managers choice award and was nominated for the global PACCAR Six Sigma award. • Collaborated with multiple divisions to identify the need for shared data. • Built a database that allowed agents to pinpoint specific fleet needs based on remote diagnostic data. • Helped increase fleet uptime by using the data to take a proactive approach in Salesforce. • Led a six-sigma process improvement project that resulted in 1.6-million-dollar annual savings that won the general managers choice award and was nominated for the global PACCAR Six Sigma award.

Education

  • Central Washington University
    Bachelor of Business Administration - BBA, Organizational Leadership
    2022 - 2024
  • Bellevue College
    Associate of Arts and Sciences - AAS, Business Administration, Management and Operations

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