Shaun Lynch

Business Development Manager at TrueCar, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Dallas-Fort Worth Metroplex

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5.0

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Shelli Clark

I had the pleasure of collaborating closely with Shaun at TrueCar. After spending countless hours of windshield time with Shaun and first-hand observation, I can confidently vouch for his exceptional talents, character, and unwavering dedication to delivering the highest level of customer service. Shaun is truly an outstanding individual, characterized by his integrity and an unyielding work ethic. His dedication to achieving excellence and his meticulous attention to detail consistently yield exceptional outcomes. What truly sets Shaun apart is his remarkable aptitude for cultivating robust relationships with colleagues, clients, and partners alike. He possesses an approachable demeanor and outstanding communication skills, which not only make him an indispensable collaborator but also a natural leader within any team. Shaun's consistent approach of tackling tasks, regardless of their scope, with equal levels of dedication and enthusiasm, serves as an exceptional example for his peers. His genuine enthusiasm for his work and his willingness to go above and beyond make him a standout presence in any professional environment. I belief Shaun's unique blend of skills and personal qualities positions him as an invaluable asset to any organization. It is without reservation that I offer this recommendation for Shaun. He not only excels as a consummate professional but also enriches the work atmosphere with his amiable personality. Any organization fortunate enough to have him on their team would undoubtedly thrive.

Randy Rogers

I have both worked for and with Shaun during my time a TrueCar. You will not meet a more genuine and caring individual. As a peer, he was always someone I could trust and lean on for help and advice. As my manager, he always provided leadership and a willingness to help where ever I needed it. He took a personal interest in me and put my needs above his. He is a strategic thinker who looks at the big picture and develops strategies for long-term success for the client and the company. TrueCar is lucky to have Shaun on its team.

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Credentials

  • Secondary Education
    Texas Education Agency

Experience

    • United States
    • Technology, Information and Internet
    • 300 - 400 Employee
    • Business Development Manager
      • Aug 2023 - Present

      As Business Development Manager:• Identify, develop, manager and close new business opportunities in assigned territory including large multi rooftop groups• Established and maintained strong relationships with decision makers and executive leadership• Prepared and presented proposals, negotiated contracts with prospective dealer clients• Worked in partnership with the Dealer Performance managers to ensure training and customer satisfaction and retention post sale• Served as subject matter expert on TrueCar products, and provided detailed explanation of TureCar products and services to dealer clients Show less

    • Sr. Account Executive West Region
      • Jan 2023 - Aug 2023

      As Sr. Account Executive:● Strategized and led a team of field-based associates in selling net new accounts while maintaining and upselling an active book of 200+ accounts per team member ● Work collaboratively with Dealer Performance Managers to prioritize the needs of over 1000 active rooftops across 14 states ● Led a team of 8 Account Executives in achieving revenue and market growth of 3-5% quarterly● Established strong relationships with corporate level managers, General Managers, and other key decision makers to understand business needs and maximize investment in TrueCar products● Delivered quarterly business reports to VP and EVP level managers● Implemented a competency-based management system to effectively manage a team of field Account Executives, and Business Development Managers Show less

    • Regional Director
      • Aug 2021 - Jul 2023

      As Regional Director:● Strategized and led a team of field-based associates in selling net new accounts while maintaining an active book of 200+ accounts per team member ● Work collaboratively with Dealer Performance Managers to prioritize the need of over 1000 active rooftops across 14 states ● Strategized and led a team of 6 Account Executives in the delivery of key initiatives and product alignment● Established strong relationships with corporate level managers, General Managers, and other key decision makers to understand business needs and maximize investment in TrueCar products● Delivered quarterly business reports to VP and EVP level managers● Implemented a competency-based management system to effectively manage a team of field Account Managers, and Business Development Managers Show less

    • Regional Manager, Retail Solutions
      • Jun 2020 - Aug 2021

      As Regional Manager:● Strategized and led a team of field-based associates in selling net new accounts while maintaining an active book of 200+ accounts per team member ● Work collaboratively with Dealer Performance Managers to prioritize the need of over 1000 active rooftops across 14 states ● Strategized and led a team of 6 individuals in the delivery of key initiatives including subscription increases to over 500 dealers, resulting in increased monthly recurring revenue of $2.4M annually ● Led a team of 14 field service agents in providing monthly service and training while retaining over 900 dealers across four states with an annual revenue of over $18M● Led a team of Business Development Managers in achieving revenue and market growth of 3-5% quarterly● Established strong relationships with corporate level managers, General Managers, and other key decision makers to understand business needs and maximize investment in TrueCar products● Delivered quarterly business reports to VP and EVP level managers● Implemented a competency-based management system to effectively manage a team of field Account Managers, and Business Development Managers Show less

    • Market Director
      • Jan 2019 - Jun 2020

      As Market Director:● Strategized and led a team of field-based associates in selling net new accounts while maintaining an active book of 75+ accounts per team member ● Hire and train 6 Client Success Managers to grow the team to 14 expanding the service and sales model across new markets. ● Work collaboratively with Dealer Performance Managers to prioritize the need of over 500 active rooftops across 4 states ● Strategized and led a team of 14 Client Success Managers in the delivery of key initiatives including subscription increases to over 500 dealers, resulting in increased monthly recurring revenue of $2.4M annually ● Led a team of Business Development Managers in achieving revenue and market growth of 3-5% quarterly● Established strong relationships with corporate level managers, General Managers, and other key decision makers to understand business needs and maximize investment in TrueCar products● Delivered quarterly business reports to VP and EVP level managers● Implemented a competency-based management system to effectively manage a team of field Account Managers, and Business Development Managers Show less

    • Client Success Manager
      • Apr 2016 - Jan 2019

      As a Client Success Manager:• Close target Automotive Dealers on TrueCar’s various Dealer services and products by• facilitating onsite presentations to key decision makers• Build and grow long-term, trusting relationships with a range of contacts at assigned dealerships• (buyer/signer, implementer, stakeholder, etc.), including the highest level in each organization• (e.g., General Manager)• Consult with customers to maintain up-to-date understanding of their business needs, goals,and objectives while training on the full suite of TrueCar Services• Carry out product demo and upsell the TrueCar suite of products to new and existingdealers. • Interpret and deliver new rates on a monthly, quarterly or Bi‐Annual basis to the assignedmarket and dealer customers• Interpret and deliver monthly TrueCar reporting and analytics to explain dealer’s performance,optimization issues, and best practices to the customer in the context of their business goals andmarket trends• Train customers to use core TrueCar services and Affinity Partner Programs; Utilize MarketDirectors and other business unit specialists for advanced service training when needed • Serve as a first point-of-contact for dealer issues; diagnose and resolve customer concerns• Minimize churn across assigned Dealers• Provide accurate and complete documentation in Salesforce CRM systemAdditional Accolades with TrueCar:● Presidents Club 2016● BOOM (High Achiever) Award recipient 2017 and 2018● Two-time recipient of TrueCar’s Training and Process Improvement award Show less

    • United States
    • Financial Services
    • 700 & Above Employee
    • Principal Coordinator
      • Dec 2013 - Apr 2016

      ● Managed compliance of third-party vendors at auctions to ensure vehicles were prepared for sale. ● Established working relationships with auction dispatch to transport COAF inventory efficiently ● Acted as subject matter expert for escalated issues by Dealer Risk, Funding, Impounds, Reinstatements, Titles, and Repossessions ● Monitored adherence to contract requirements for fees assessed by auction to COAF ● Acted as a liaison between auction, repossession network, and internal teams to resolve disputes ● Priced vehicles offered at auction based on current market value and damages assessed ● Prepared state specific titles and repossession affidavits while maintaining a 90% sales rate ● Led a team of 15 recovery associates in collecting over $100M annually ● Provided analysis of data from multiple reporting sources to create a work strategy for various groups of Recoveries and Remarketing ● Created analytical and training presentations to deliver to associates and senior leadership Additional Accolades with Capital One Auto Finance: ● Project Leader: Circles (A efficiency and problem-solving group) ● Accelerated Leadership Program (ALPS) 2015 Graduate ● 2014 Diamond Award for Lean Sigma process implementations Show less

    • United States
    • Retail
    • 700 & Above Employee
    • Buyer
      • Jun 2007 - Dec 2013

      As a Buyer my responsibilities included: ● Developed and embedded processes to manage appraisals and wholesale auctions effectively and efficiently ● Built and maintained relationships with Auctions and independent dealers at multiple auctions ● Responsible for planning optimum inventory levels and purchasing inventory at major auctions for the Southwest Region worth $15M - $20M annually ● Analyzed wholesale vehicle market data and conducted risk analysis to assess value of inventory ● Investigated and reported changes in the wholesale and retail vehicle market data and react accordingly ● Sought out and implemented cost savings and waste reducing measures to maximize margin and efficiencies ● Led a team of dynamic frontline associates to serve the purchasing needs and inventory management of the business ● Served as leader of CarMax Auctions at various sites in the Southwest Region ensuring maximum return on vehicles purchased at retail locations ● Provided continuous feedback and coaching to improve and maintain high quality customer experience, effectiveness and efficiency metrics. ● Conducted quarterly scorecards at auctions and reviewed procedures to maximize CarMax buying teams ● Served as department leader during monthly meetings and annual store reviews ● Executed inventory placement and arranged for transportation of vehicles to optimal markets based on make, model, and mileage parameters Additional Accolades with CarMax: ● Presidents Club 2010, 2011, 2012, 2013 Show less

  • Allen ISD / Ereckson Middle School
    • Dallas-Fort Worth Metroplex
    • Teacher / Coach
      • Aug 2004 - Aug 2007

      As a Teacher/ Coach my responsibilities included: ● Formulated and facilitated the execution of new procedures for the opening of a new Allen ISD middle school ● Developed and implemented informative websites about upcoming events ● Managed all necessary documentation for State of Texas (UIL) governing body and school district ● Assessed data and digital film to create scouting reports for the Allen High School Football program ● Led the coordination of games, tournaments and events for students, while securing appropriate facilities ● Organized and implemented practice schedules for football, basketball cross country and track teams Show less

    • Teacher and Coach
      • Aug 2002 - Jun 2004

      As a Teacher/Coach my responsibilities included: ● Planned and implemented lessons plans in accordance with state mandated curriculum (TEKS) for middle school history classes ● Evaluated state test scores (TAKS) to modify and expand middle school history curriculum ● Assessed data and digital film to report area Texas High School Football programs ● Led the coordination of games, tournaments, and events for students, while securing appropriate facilities ● Organized and implemented practice schedules for football, basketball and track teams Show less

Education

  • Midwestern State University
    Bachelor's degree

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