Director Of Operations

• Jul 2019 - Present

• Create efficient processes for nation’s leading distributor of Stanley auto door equipment • Oversee company’s project management, service, and construction departments • Dynamic, driven leader of change management within an established organization • Expanded team by 10% to increase customer service and drive company initiatives • Lead a team of 40 while achieving record sales year (22% over previous high) • Implement new program roll outs to entire company (ERP, policies… Show more • Create efficient processes for nation’s leading distributor of Stanley auto door equipment • Oversee company’s project management, service, and construction departments • Dynamic, driven leader of change management within an established organization • Expanded team by 10% to increase customer service and drive company initiatives • Lead a team of 40 while achieving record sales year (22% over previous high) • Implement new program roll outs to entire company (ERP, policies, engagement) Show less • Create efficient processes for nation’s leading distributor of Stanley auto door equipment • Oversee company’s project management, service, and construction departments • Dynamic, driven leader of change management within an established organization • Expanded team by 10% to increase customer service and drive company initiatives • Lead a team of 40 while achieving record sales year (22% over previous high) • Implement new program roll outs to entire company (ERP, policies… Show more • Create efficient processes for nation’s leading distributor of Stanley auto door equipment • Oversee company’s project management, service, and construction departments • Dynamic, driven leader of change management within an established organization • Expanded team by 10% to increase customer service and drive company initiatives • Lead a team of 40 while achieving record sales year (22% over previous high) • Implement new program roll outs to entire company (ERP, policies, engagement) Show less

Facilities Program Manager

• Apr 2016 - Jun 2019

- Oversee snow removal, parking lot sweeping, and landscaping for over 9000+ Walgreens locations - Managed and developed $70m+ facilities budget - Collaborated with cross-functional teams to implement 4 pilots through to execution - Partners with capital refresh team to execute and build scope for 300 annual projects - Leads process improvement facilities team to gain efficiencies and cut costs - Create strategic plans for both planned and reactive services - Problem solving… Show more - Oversee snow removal, parking lot sweeping, and landscaping for over 9000+ Walgreens locations - Managed and developed $70m+ facilities budget - Collaborated with cross-functional teams to implement 4 pilots through to execution - Partners with capital refresh team to execute and build scope for 300 annual projects - Leads process improvement facilities team to gain efficiencies and cut costs - Create strategic plans for both planned and reactive services - Problem solving with both internal and external partners - Implementation of new programs - Building relationships and coming up with strategy in cross-functional teams - Analyze data and financial reports identify trends to correct gaps - Communicated high level messages to multiple stakeholders - Leading multiple group team to increase customer satisfaction - Experience resolving service issues and managing vendor relationships - Led department-wide innovation savings program - People management

Store Manager

• Oct 2007 - Mar 2016

Executive Assistant Store Manager

• Mar 2006 - Oct 2007

Assistant Manager

• May 2005 - Mar 2006