Experience

MACY'S BACKSTAGE, INC.

• United States
• Retail
• 100 - 200 Employee

• Customer Service Representative

  • Sep 2019 - Present



Discover Financial Services

• United States
• Financial Services
• 700 & Above Employee

• Collections Representative

  • Oct 2016 - Aug 2019

  Make outgoing calls to customer with past due accounts Take payments from clients Build saving plans for clients with difficulty paying their bills Make outgoing calls to customer with past due accounts Take payments from clients Build saving plans for clients with difficulty paying their bills



JPMorgan Chase & Co.

• United States
• Financial Services
• 700 & Above Employee

• Customer Service Representative

  • Jun 2012 - Sep 2016

  Take incoming calls from customers regarding credit card inquiries Provide credit score advice and information Set up monthly money management plans for clients Take incoming calls from customers regarding credit card inquiries Provide credit score advice and information Set up monthly money management plans for clients



Friendly's Restaurants

• United States
• Restaurants
• 100 - 200 Employee

• Restaurant Supervisor

  • Feb 1999 - Aug 2011

  Manage a crew of 6 Train new employees Prepare orders for customers Line cook Manage a crew of 6 Train new employees Prepare orders for customers Line cook