Surveillance Control Room Manager

• Oct 2022 - Present

Operations Control Centre manager

• Aug 2019 - Oct 2022

Senior IT field technician

• Nov 2017 - Jul 2019

IT Technician

• Nov 2017 - Jun 2019

DUTIES:  Ensuring that each Shoprite store are fully equipped with working Computers /laptops  Installing between 15 to 24 network point in each Shoprite/checkers Store. (In South Africa) Configuration of the network points for Shoprite to run their training program. Loading the fuel software on each computer. Uploading content to E -learning software on each computer and testing the program  Giving Shoprite full support on software and hardware. Installation of Projectors, projectors screens, white boards and other Equipment. Installing a Cisco switch in all the stores. Making sure each training site is connected to their head office via VPN or store infrastructure. Travelling all over South Africa. Onsite support for hotels, Gallagher events. Installing and programming of computers for all Cash converter shops. Installing web camera, fingerprint readers, ups, ID Scanner etc. Show less

Control Centre Shift Manager

• Nov 2012 - Oct 2017

DUTIES:  Managing of despatch operators and monitoring their efficiencies.  Action Emergency Signals.  Dealing with incidents and irate clients.  Coaching and monitoring over 30 staff.  Conduct full investigations on queries and provide root cause analysis.  Managing Dispatchers and monitoring their rapid response.  Compiling reports, changes on a weekly basic.  Control Overtime budget daily.  Filling 3 months’ Probation forms for the new staff members.  Monitoring/Coaching/Assisting of staff to continually better themselves.  Managing CCTV staff  Planning leave for staff within the year.  Sign timesheets off on a monthly basis  Compiling reports for incident daily.  Discipline staff members for failing to do their job order.  Completing staff KPA’s Show less

Seat Assembly Team Member

• Sep 2011 - Nov 2012

DUTIES:  Safety 1st, Ensure that we have the protected equipment on that was provided.  Assembly of seats.  Putting the cushion on the frame of the seat.  Inserting the airbag and heater on the seat.  Putting the cloth or Leather onto the seat cushion.  Using the seat assemble machine to join the bottom and back of the seat.  Using the air gun to put bolts onto the seat and the safety belt.  Using the steamer or heat gun to iron the seat.  Wrapping the seat with a protected plastic cover before loading onto the conveyor.  Checking the quality of the seats before being despatched. Show less

Warehouse Manager

• Sep 2010 - Sep 2011

DUTIES:  Make Booking of orders (ex: Ink, printer labels, copy paper)  Printing of Allocations Stickers for United transport and Mr price Group.  Receiving/Despatching Orders  Ensuring that each 4 and 8 ton trucks have the correct order and packed into the truck safely.  Keeping count of Stock  Sending Pod’s to customers.  General Admin work.  Allocating new orders to the Warehouse staff to pack the boxes.  Ensuring that each box is sealed and marked. DUTIES:  Make Booking of orders (ex: Ink, printer labels, copy paper)  Printing of Allocations Stickers for United transport and Mr price Group.  Receiving/Despatching Orders  Ensuring that each 4 and 8 ton trucks have the correct order and packed into the truck safely.  Keeping count of Stock  Sending Pod’s to customers.  General Admin work.  Allocating new orders to the Warehouse staff to pack the boxes.  Ensuring that each box is sealed and marked.

Assisting manager

• Nov 2008 - Sep 2010

DUTIES:  Sales for all IT equipment and cellular phones and devices  Promoting new products  Weekly stock count  Computer Repairs  Cell phone repairs  Installing software or hardware  Maintaining and repairing equipment  Troubleshooting different computer issues DUTIES:  Sales for all IT equipment and cellular phones and devices  Promoting new products  Weekly stock count  Computer Repairs  Cell phone repairs  Installing software or hardware  Maintaining and repairing equipment  Troubleshooting different computer issues