Experience

IMCMV Holdings, Inc- Margaritaville Restaurants

• United States
• Hospitality
• 1 - 100 Employee

• Human Resources Coordinator

  • Aug 2021 - Present

  • Reviews and evaluates support procedures to promote increased work productivity and efficiency.• Maintains active communication and assists venues and corporate office with various systems support functions, including I-9 compliance, background checks, metrics reporting, hiring and HR related functions.• Assists with current HR trends and legislation updates and communicates changes to venue management.• Assists with company Hotline and supports labor relations investigations.• Answers venue management and staff member’s HR related questions.• Serves as a liaison between the venue and the HR team.• Supports sourcing and hiring, including the organizing and assisting with job fairs and new venue opening.• Under special circumstances only, flexibility to work Holidays and Weekends.• Ability to manage multiple priorities while maintaining strong attention to detail.• Ability to work in a fast-paced environment.• Updates staff member status changes and manages employee transactions in the HRIS system.• Supports venue management with unemployment, employment verification and benefits process.• Facilitates staff member on-boarding activities, including the processing of new hire paperwork and inputting of employee information into the HRIS.• Assists, promotes, and coordinates staff engagement activities, programs, and events.• Provides administrative support for department members including; word processing, spreadsheet creation, PowerPoint presentation creation, mailings, letters/memo’s, copying, assembly, and filing.• Performs other duties and tasks as assigned or determined by Management.• Adheres to all company policies and procedures as established in the Staff Member Handbook. Show less

• Administrative Assistant

  • Jan 2016 - Apr 2022

  • Directs and coordinates administrative services, which may include office clerical and support services, printing, and messenger services, telecommunications, maintenance, purchasing and security.• Handle inbound and outbound mail: open, date stamp, sort, and distribute: take initiative to handle routine matters which do not require direct input from Managers. • Provide telephone coverage for calls and assist in facilitating timely response, as needed. • Responsible for the maintenance of office equipment and supplies.• Plans, administers and controls budgets for contracts, equipment and supplies.• Supports the Human Resources corporate staff by facilitating project logistics such as meetings, conference rooms, onference calls, etc. • Takes meeting minutes and action items during executive meetings and performs basic follow-up. • Assists in development of presentations.• Coordinates the printing of distribution materials.• Drafts financial, statistical, narratives, and/or other reports as requested. • Maintains calendar and coordinate scheduling of appointments.• Arranges detailed travel plans for office team and itineraries for MITs as well as restaurant openings and training events.• Prepares reports of travel expenses and looks for compliance with company travel standards.• Prepares expense reports and audits same.• Analyzes internal processes, recommends and implements procedural or policy changes to improve operations, such as supply changes or the disposal of records. • Reads and analyzes incoming memos, submissions, and reports in order to determine their significance and plan their distribution. • Sets up and oversees administrative policies and procedures for offices and/or organization.• Adheres to all company policies and procedures as established in the Staff Member Handbook.• Performs other duties as assigned. Show less



Smokey Bones

• United States
• Restaurants
• 400 - 500 Employee

• Training Administrative Coordinator

  • Jun 2015 - Jan 2016

  • Create, prepare and modify documents, including correspondence, reports and emails, using various Office applications • Assist with reviewing and proofing of training materials and documents • Assist with department expense reports and invoicing • Assist with Manager bonus process and Manager Recognition Program • Coordinating/reconciling all travel for Mangers in Training (flights, hotels, rental cars, etc) • Coordinate travel for internal Manager meetings and Trainers for New Restaurant Openings • Maintain and update electronic files and databases • Maintain databases for certifications and survey results • Director onboarding and orientation logistics, including travel • Assemble and mail manager training new hire packets • Provide support to the Manager in Training (MIT) program • Updating Regional Training Restaurant status • Support with incoming/outgoing mailings Show less



SeaWorld

• Entertainment
• 700 & Above Employee

• Assistant Supervisor

  • Jul 2008 - Jun 2015

  • Coordinate, draft and maintain park communications through SharePoint knowledge base system for the Call Center team and stakeholders in other departments and parks • Assist with organizing employee meetings, building presentations, and presenting updates at monthly Floor Coach meetings and quarterly All Employee Meetings • Assist with training classes of all new Contact Center employees • Processed monthly expense reports for product testing • Performed opening and closing procedures for the Orlando Contact Center • Resolved guest service complaints and escalations with internal and external guests • Supported Team Leaders with training, coaching, and development of CSR’s • Managed scheduling of Floor Coach team of nine Show less