Experience

Community Impact at Columbia University

• United States
• Individual and Family Services
• 1 - 100 Employee

• Community Outreach Coordinator

  • Jul 2021 - Present

• Administrative Assistant to the Assistant Director III

  • Sep 2020 - Present



Core Business Finance

• Office Manager

  • Jul 2012 - Aug 2020

  7/2012- 8/2020OFFICE MANAGER, CORE BUSINESS FINANCE• Personal Assistant to the CEO• Drafting applications and contracts for funding• Maintain payroll• Purchased office supplies• Bank deposits/withdrawals• Data entry• Managed records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.• Operated office machines• Answered telephones, directed calls, and relayed messages• Proofread emails and correspondences• Opened, sorted, routed incoming mail, and prepared outgoing mail.• Managed collections on past due accounts• Ensured that appropriate changes were made to resolve customers’ problems.• Referred unresolved customer grievances to designated departments for further investigation.



Pennsylvania Department of Education

• Administrative Assistant

  • Jun 2007 - Jun 2012

  • Operated office machines, such as photocopies and scanners, voice mail systems, and personal computers.• Answered telephones, directed calls, and took messages.• Maintained and updated filing, inventory, mailing, and database systems, either manually or using a computer.• Communicated with students, employees, and other individuals to answer questions, disseminate and explain information.• Opened, sorted, and routed incoming mail, and prepared outgoing mail.• Complied, copied, sorted, and filed records of office activities, business transactions, and other activities. • Computed, recorded, data and other information, such as records or reports.• Reviewed files, records, and other documents to obtain information to respond to requests.



Hershey Entertainment & Resorts Company

• United States
• Hospitality
• 700 & Above Employee

• Rides Operator

  • May 2003 - May 2007

  • Provided information about facilities, entertainment options, and rules and regulations.• Directed patrons to rides, seats, or attractions.• Monitored activities to ensure adherence to rules and safety procedures or arrange for the removal of unruly patrons.• Cleaned sporting equipment, vehicles, rides, booths, and grounds.• Kept informed shut-down and emergency evacuation procedures.• Operated mechanical riding devices in amusement parks. • Provided information about facilities, entertainment options, and rules and regulations.• Directed patrons to rides, seats, or attractions.• Monitored activities to ensure adherence to rules and safety procedures or arrange for the removal of unruly patrons.• Cleaned sporting equipment, vehicles, rides, booths, and grounds.• Kept informed shut-down and emergency evacuation procedures.• Operated mechanical riding devices in amusement parks.