Experience

KH LIM Group of companies

• Malaysia
• Business Consulting and Services
• 1 - 100 Employee

• Junior Auditor

  • Dec 2022 - Present

  • Audit Planning: Assist in the planning phase of audits, including conducting preliminary risk assessments, gathering relevant documentation, and preparing audit work programs. • Audit Execution: Conduct audit procedures under the guidance of senior auditors, which may include performing tests of controls, examining financial records, reviewing operational processes, and assessing compliance with policies and regulations. • Data Analysis: Analyze financial and operational data to identify trends, anomalies, or potential areas of concern. Utilize data analysis tools and techniques to enhance audit effectiveness and efficiency. • Internal Controls Evaluation: Assess the design and operating effectiveness of internal controls to identify control weaknesses, process inefficiencies, or gaps in compliance. Provide recommendations for control enhancements or corrective actions. • Documentation and Reporting: Prepare clear, concise, and comprehensive audit documentation, including work papers, findings, and recommendations. Contribute to the preparation of audit reports for management and stakeholders, highlighting key audit findings and proposed action plans. • Compliance Monitoring: Assist in monitoring compliance with laws, regulations, and company policies. Stay updated on changes in regulations and industry best practices to ensure audits are conducted in accordance with applicable standards. • Stakeholder Collaboration: Collaborate with internal teams, stakeholders, and process owners to gather information, address concerns, and facilitate the implementation of audit recommendations. Communicate audit findings effectively and professionally. • Continuous Improvement: Contribute to the development and enhancement of audit methodologies, tools, and procedures. Identify opportunities for process improvements and actively participate in audit process enhancement initiatives. Show less



Peta Road Marking & Engineering Sdn Bhd

• Accounting Internship

  • Apr 2022 - Nov 2022

  • Maintain general ledger accounts and ensure accuracy of financial transactions. • Prepare and analyze financial statements, including income statements, balance sheets, and cash flow statements. • Assist in the preparation of budgets and financial forecasts. • Conduct month-end and year-end closing processes. • Perform bank reconciliations and ensure the accuracy of cash transactions. • Prepare and file tax returns and ensure compliance with relevant tax laws and regulations. • Assist with the preparation of financial reports for management and external stakeholders. • Identify financial discrepancies and recommend corrective actions. • Monitor and analyze financial data, identifying trends, and providing insights to support strategic decision-making. • Assist in the development and implementation of accounting policies and procedures. • Collaborate with internal teams, such as finance, operations, and audit, to ensure financial information is accurate and timely. • Stay updated on changes in accounting standards, regulations, and industry practic Show less



Shopee

• Retail
• 1 - 100 Employee

• Customer Service Representative

  • Jun 2020 - Nov 2020

  • Responding to Customer Inquiries: Engage with customers in real-time through live chat software, addressing their questions, concerns, and issues promptly and professionally. Provide accurate and helpful information to resolve customer queries and ensure a positive customer experience. • Problem Resolution: Actively listen to customers, analyze their needs, and offer appropriate solutions or recommendations. Collaborate with other teams or departments as necessary to resolve complex or escalated customer issues. • Product Knowledge: Develop a deep understanding of the company's products, services, policies, and procedures. Stay up to date with product updates or changes to effectively assist customers and provide accurate information. • Customer Engagement: Proactively engage customers in chat conversations, offering personalized assistance, and building rapport. Identify opportunities to upsell or cross-sell products or services based on customer needs. • Documentation and Reporting: Accurately record customer interactions, inquiries, complaints, and resolutions in the CRM system. Generate reports on common customer issues, trends, and suggestions for process improvement. Show less