Shashikant Kabra

Account Director - BFSI at Exotel
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Location
Bengaluru, Karnataka, India, IN

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Experience

    • Belgium
    • Telecommunications
    • 1 - 100 Employee
    • Account Director - BFSI
      • Apr 2023 - Present

      Bengaluru, Karnataka, India

    • Strategic Account Manager (BFSI) - South India
      • May 2022 - Present

      Bengaluru, Karnataka, India We’re a full-stack customer engagement platform (CEP) and licensed virtual telecom operator. We’re currently the biggest CEP in the emerging markets, built for enterprises to win customer trust & scale business growth.

    • Software Development
    • Business Head- National Sales
      • May 2021 - Apr 2022

      Bengaluru, Karnataka, India ORAI is an advanced conversational AI platform that engages customers and offers actionable insights to businesses to create more personalised, richer experiences day and night. We help you obtain WhatsApp Business API with verified ‘Green Badge’ and implement a WhatsApp AI chatbot across all your channels such as chat, digital ads, messaging, social, email, SMS, website, and more. As the Business Head for ORAI Robotics, I was responsible for developing sales strategies and managing the… Show more ORAI is an advanced conversational AI platform that engages customers and offers actionable insights to businesses to create more personalised, richer experiences day and night. We help you obtain WhatsApp Business API with verified ‘Green Badge’ and implement a WhatsApp AI chatbot across all your channels such as chat, digital ads, messaging, social, email, SMS, website, and more. As the Business Head for ORAI Robotics, I was responsible for developing sales strategies and managing the sales team to achieve set sales goals, targets and revenue. -Develop and implement effective sales strategies -Lead nationwide sales team members to achieve sales targets -Establish productive and professional relationships with key accounts. -Negotiate and close agreements with large customers -Manage and oversee the daily operations of the sales department -Monitor and analyse performance metrics and suggest improvements -Prepare monthly, quarterly and annual sales forecasts -Perform research and identify new potential customers and new market opportunities Supervising a team of 12+ members. Highlights : Customer base expansion from 35+ to 145+ in a year. Team expansion from 3 members to 12+ members in 6 months. Show less

    • India
    • Telecommunications
    • 1 - 100 Employee
    • Channel Sales Manager
      • Feb 2020 - May 2021

      Bengaluru, Karnataka Executing the plans to reach out to unexplored market segments & customer groups for business expansion. Driving the overall long and short-term channel marketing strategies and initiatives; working. Closely with channel partners for developing agreed business development plans. Planning and executing effective sales/new business development strategies while working closely with the enterprise account team for ensuring sales goals are achieved. Developing new… Show more Executing the plans to reach out to unexplored market segments & customer groups for business expansion. Driving the overall long and short-term channel marketing strategies and initiatives; working. Closely with channel partners for developing agreed business development plans. Planning and executing effective sales/new business development strategies while working closely with the enterprise account team for ensuring sales goals are achieved. Developing new streams for revenue growth and maintaining relationships at CXO levels for gaining a deep insight into their business environment and identifying opportunities. Acquiring and managing relationships with channel partners to drive Enterprise business and responsible for channel partner growth and ROI. Supervising a team of 15 members (Indirect). Possess knowledge of Products like Wireline Data & voice services (Internet Lease Line & PRI Line), SaaS and cloud, Security solution, Cloud Solution, MPLS, SIP, EPABX, & IP BAX, Marketing Solutions & IoT. Show less

    • Senior Business Development Manager
      • Jul 2014 - Jan 2020

      Bengaluru Area, India Attained & retained 150+ existing client accounts; accomplished double sales target by acquiring high-value clients and ensured repeat business opportunities Steered day-to-day operations, P&L, Key Account Management, Sales & Marketing, and led the company's technology development and innovation strategies. Planned & executed strategies for employee management, revenue growth, expense control and quality of services. Engaged in training improvements to reduce knowledge gaps… Show more Attained & retained 150+ existing client accounts; accomplished double sales target by acquiring high-value clients and ensured repeat business opportunities Steered day-to-day operations, P&L, Key Account Management, Sales & Marketing, and led the company's technology development and innovation strategies. Planned & executed strategies for employee management, revenue growth, expense control and quality of services. Engaged in training improvements to reduce knowledge gaps and eliminate workforce performance inefficiencies. Increased business prospects by establishing effective processes. Show less

    • India
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Senior Business Development Manager
      • Apr 2011 - Jul 2014

      Bangalore Supervised a team of 40 members, and steered Key Account Management, Channel Sales, Vendor Management and Alliances & tie-ups Recognized as the organization's “top marketing intervention” for contributing in achieving 200% YoY growth; the Tie-Ups numbered more than 2000 in 3 years; Attained & retained 100+ accounts (SME & Education Institute) Revitalized business plans and realigned company objectives to increase overall profits. Connected with current customers to… Show more Supervised a team of 40 members, and steered Key Account Management, Channel Sales, Vendor Management and Alliances & tie-ups Recognized as the organization's “top marketing intervention” for contributing in achieving 200% YoY growth; the Tie-Ups numbered more than 2000 in 3 years; Attained & retained 100+ accounts (SME & Education Institute) Revitalized business plans and realigned company objectives to increase overall profits. Connected with current customers to assess satisfaction, determine needs and offer new services. Improved profitability by developing a pipeline using multiple sales penetration strategies. Facilitated the penetration of key accounts via strategic planning. Reached out to accounts measuring satisfaction and increased revenue. Managed key enterprise accounts with responsibility for sales, contracts, negotiations, and reporting. Maintained a strong understanding of competitors' mission, offerings, and presence in assigned territory. Show less

    • Business Development Manager
      • Aug 2009 - Apr 2011

      Bangalore Developed business from F&B industry and sustained relationships with clients for new business opportunities Drove startup sales to 150% annual revenue through strategic business planning, staffing, sales training, vendor relations, and new regional and national account development Successfully established 300+ business alliances in a year

    • Software Engineer
      • Jul 2007 - Jan 2009

      IT process automation using Shell Scripts language. Developed grid sphere portal for Sun grid engine job submissions. Developed Qstat monitoring tool for monitoring of SUN Grid Engine (SGE), this tool is providing Web-based monitoring of SGE jobs, queue, machine details, etc

Education

  • University of Rajasthan
    B.E Honors, Information Technology
    2003 - 2007
  • S S School Salumber
    Sr. Secondary, Mathematics
    2001 - 2003

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