Experience

Bocada

• United States
• Software Development
• 1 - 100 Employee

• Customer Success Specialist

  • Apr 2017 - Present

  Bocada is the leading independent backup reporting package for enterprises. Since 2001, Bocada has assured business continuity by independently validating backup success. In addition to disaster recovery, IT organizations must meet company and regulatory policies for data retention and archive. Through patented, agentless data collection technology and interfaces to over 15 backup products Bocada simplify an IT manager’s view of complex data storage environments. Because Bocada reports are not part of a backup product, they provide customers with independent verification of backup processes. One screen provides visibility to key backup success metrics and eliminates hours of data collection and compilation for compliance and SLA reporting. Bocada analytics shorten the path to failure troubleshooting and automate key aspects of backup administration. Show less



DevMynd

• United States
• Software Development
• 1 - 100 Employee

• Customer Success Specialist

  • Aug 2016 - Jan 2017

  DevMynd is a digital product studio in Chicago and San Francisco focused on solving meaningful business and social challenges with our customers. We are a team with a unique blend of expertise in product strategy, human-centered design, and high-quality software engineering. Our project teams are fully client-facing and dedicated to one customer at a time. And, our Shift methodology provides a range of problem solving frameworks to take on your toughest problems. DevMynd is a digital product studio in Chicago and San Francisco focused on solving meaningful business and social challenges with our customers. We are a team with a unique blend of expertise in product strategy, human-centered design, and high-quality software engineering. Our project teams are fully client-facing and dedicated to one customer at a time. And, our Shift methodology provides a range of problem solving frameworks to take on your toughest problems.