Experience

MobiKwik

• India
• Financial Services
• 500 - 600 Employee

• Senior Manager

  • Apr 2023 - Present

• Category Manager

  • Jul 2019 - Apr 2023

  City Head



Paytm

• India
• Financial Services
• 700 & Above Employee

• Key Accounts Manager

  • Nov 2016 - Jul 2019



Bennett Coleman & Co. Ltd. (The Times of India)

• India
• Newspaper Publishing
• 700 & Above Employee

• Key Account Manager

  • Jul 2015 - Jul 2016

  > Accountable for fulfillment of service and building strong client relationship throughout the life cycle of the account i.e. pre-sales support, on boarding, rollout and support. -> Being the face of the company and creating client success stories by implementing digital marketing in travel e-commerce space by implementing deep linking, metasearches, fare-prediction/forecasting, landing pages, banner feeds etc. for clients. -> Helping clients create multiple brands to increase product width that caters to different target audience. -> Understanding target market of client and recommending suitable supplier based on best-fit (good inventory with competitive price) for that market. -> Responsible for communicating clients'​ requirement to GDS, consolidators and aggregators such as Amadeus, Sabre, Booking.com etc and ensure that certification and supplier integration is carried out on time. -> Communicating branding requirement of client to the creative team and ensuring that right requirements are met through enhanced booking experience of the travel e-commerce website. -> Reviewing milestones, daily performance, and mock-ups with client at the first opportunity for smooth roll outs. -> Responsible for driving incremental increase in revenue within the account and create visibility for organization's offerings and propositions across the board at all levels. -> Providing demo and training to client and capturing customer satisfaction through constant feedback meetings. -> Managing and coordinating cross functional team of developers, support and QA to implement clients'​ online offering in multiple phases i.e. QA, UAT, Prod. -> Providing demo and training to clients on products - Backoffice, IMS. -> Staying vigilant and ensuring that critical issues reported during rollout/support is reported to concerned team and follow-up is made until issue is completely resolved. -> Reporting monthly revenue from each account to organization's finance department Show less



METRO/MAKRO

• Germany
• Wholesale
• 700 & Above Employee

• Account Manager

  • May 2013 - Jun 2015