Experience

ABB India Ltd

• 500 - 600 Employee

• Sr Sales Manager

  • Jan 2019 - Present

• Sr Sales Manager

  • Jan 2019 - Present



GE India Industrial Private Ltd.

• Senior Staff Manager- Sales & Service

  • Jan 2016 - Present



GE

• United States
• Industrial Machinery Manufacturing
• 700 & Above Employee

• Regional Service Manager-South Asia

  • Sep 2002 - Present

  My Core Responsibilities Includes,Lead Service Sales as well as Operations for South Asia Region (SAARC Countries)Meeting quarterly targets in area of Service Orders, Sales, profitability, Net Promoter Score, inventory.Conceptualizing & implementing service plans/policies for enhancing business through ethical business practices. Monitor business potential, develop & roll out the tailor made service products to manage Customer expectations. Monitoring & controlling end to end Service Support including management of associated commercial aspects.Expand service network, by appointing local ASPs & authorized service centers.Audit Service Operations, identify gaps & implement thereafter necessary changes/corrective actions.Monitor & improve competency of service reps, dealers through periodic training.  Liaison with R&D for controlling Field Failure Rate & for improving Net Promoter Score.



Emerson Network Power

• United States
• Appliances, Electrical, and Electronics Manufacturing
• 700 & Above Employee

• Manager

  • 1993 - 2002

  My Responsibilities IncludedManager Service Support for Western Zone of India PlatuMeeting Monthly Targets for Service SalesManaging day yo day service operations & escalations. My Responsibilities IncludedManager Service Support for Western Zone of India PlatuMeeting Monthly Targets for Service SalesManaging day yo day service operations & escalations.



Nissho Electronics USA

• United States
• Information Technology & Services
• 1 - 100 Employee

• Engineer

  • 1986 - 1993

  Onsite Field Services for UPSs of various Technologies Ferro-Resonant, PWM, PWAM, StabilizersExecution of time bound Projects of Installation & commissioning of UPS s, Stabilizers, Static Switch Onsite Field Services for UPSs of various Technologies Ferro-Resonant, PWM, PWAM, StabilizersExecution of time bound Projects of Installation & commissioning of UPS s, Stabilizers, Static Switch



ECC

• United States
• Construction
• 700 & Above Employee

• DET

  • 1985 - 1986

  Repairs & Maintenance of welding generators, welding transformers, starters, Distribution boards & components there-of.On site support for electrical requirements during construction activities.Training of Electricians Repairs & Maintenance of welding generators, welding transformers, starters, Distribution boards & components there-of.On site support for electrical requirements during construction activities.Training of Electricians