shashank joshi
Web Developer at Self employed- Claim this Profile
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Bio
Experience
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Self employed
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Denmark
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Information Technology & Services
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500 - 600 Employee
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Web Developer
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Oct 2018 - Present
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Jio
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India
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Telecommunications
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700 & Above Employee
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Desktop Support Engineer
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Jun 2019 - Jun 2020
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Expert IT
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United Kingdom
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IT Services and IT Consulting
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1 - 100 Employee
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Technical Support Quality Assurance
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Nov 2017 - May 2018
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Electronic Arts (EA)
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United States
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Entertainment Providers
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700 & Above Employee
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Customer Service Representative
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Oct 2016 - Nov 2017
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Masters Support Tech Pvt. Ltd.
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India
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IT Services and IT Consulting
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1 - 100 Employee
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Technical Support
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Nov 2015 - Oct 2016
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Tech Live Connect
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IT Services and IT Consulting
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100 - 200 Employee
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Senior Quality Analyst
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Dec 2014 - Oct 2015
I worked with TLC as a Senior Quality Analyst and was responsible to improve the overall quality of service being provided to the customer's and also conducting sessions for the new joinees as well as providing refresher session for the agents already on the operation's floor. I worked with TLC as a Senior Quality Analyst and was responsible to improve the overall quality of service being provided to the customer's and also conducting sessions for the new joinees as well as providing refresher session for the agents already on the operation's floor.
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iYogi
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United States
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IT Services and IT Consulting
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400 - 500 Employee
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Technical Support
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Feb 2014 - Nov 2014
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Dell Technologies
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Client Support Technician
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Feb 2013 - Nov 2013
I worked in the profile of Client Tech Support and provided technical support to the U.S based customer's of Dell regarding issues related to their computers & it's peripherals. I worked in the profile of Client Tech Support and provided technical support to the U.S based customer's of Dell regarding issues related to their computers & it's peripherals.
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Logic Computers
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Argentina
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IT Services and IT Consulting
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1 - 100 Employee
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Hardware and Network Engineer
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Aug 2008 - Jun 2011
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indian institute of mobile & technology
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Shimla, Himachal Pradesh, India
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Hardware and Network Engineer
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Aug 2006 - Jun 2008
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Education
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cmj university
bachelor of computer application, Bca -
DOEACC CENTRE, CHANDIGARH SHIMLA
O level, Computer Engineering Technology/Technician -
government senior secondary school
10+2, Arts -
Chapslee School - India
10th, High School/Secondary Diplomas and Certificates