Experience

South Jersey Fertility Center

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Practice Administrator

  • Aug 2017 - Present

• Practice Administrator

  • Aug 2017 - Present



Axia Women's Health

• United States
• Hospitals and Health Care
• 300 - 400 Employee

• Practice Administrator

  • Aug 2017 - Present



Rowan University

• Higher Education
• 700 & Above Employee

• Practice Manager

  • Oct 2016 - Aug 2017

  Directing the office efficiently and effectively. Working as part of the Physician and Management leadership team to assure all program requirements are met. Assures the necessary support for delivery of high quality patient care including, front desk operations, billing procedures, hiring, training, evaluating and terminating staff, and resolving complaints. Responsible for managing schedule changes.Coordinates efforts for the overall success of the PCMH initiative.Responsible for working collaboratively, coordination/planning, implementation and the oversight of patient care for the Department of Family Medicine.

• Executive Administrative Assistant

  • Mar 2016 - Oct 2016

  Assistant to the Executive Director of the School of Medicine



Consensus Health

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• Implementations Coordinator

  • Aug 2015 - Mar 2016

  Helped to facilitate the process of introducing new medical practices into Continuum Health Alliance, Advocare, and/or affiliates. Evaluated the joining care center's front desk operations. This includes patient flow, payment collection procedures, chart preparations, office organization and HIPAA regulations Communicated effectively with implementation project manager and team members about progress of projects. Assisted the Practice Administrators in implementing the best practice policies. Coordinated training of our practice management system, IDX Oversee the transfer of data from previous system to current practice management system, with regards to registration, demographics and appointment scheduling Provide on-site support throughout the live transition Maintained outstanding client relationship through timely and informative communication and follow through.



Thomas Jefferson University Hospitals

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Front Desk Supervisor

  • Jul 2010 - Jul 2015

  Directed, instructed and oversaw the daily performance of front desk staff, assisted management with employee evaluations and discipline Trained new employees on check in/check out process and all office flow procedures Master Scheduler for IDX Greeted patients and visitors in a prompt, courteous and helpful manner Patient check in, verified and updated demographic and insurance, patient check out and scheduling of follow up appointments using IDX and EMR Obtained pre-certifications for testing ordered by Physicians Answered high volume telephone calls and directed calls appropriately Collected payments from patients, applied payments and adjustments to accounts and reconciled daily cash reports Scanned all patient documents to EMR Implemented work flow procedures that utilized Lean Management skills Prepared all work for the next business day including referrals, eligibility verification, and all related paperwork for patents' appointments Handled all patients concerns to increase patient satisfaction Others duties as assigned by Manager/Administrator