Experience

Flexible Industrial Packages CO. (SAOG)

• India
• Packaging and Containers Manufacturing
• 100 - 200 Employee

• trainee

  • Dec 2010 - Present



Nokia Mobile Center

• Customer Care Administration

  • Dec 2010 - Present

  This project is used to manage all the accommodation of mobile sell and repairing guaranty period. This project is to deal with all the aspect of CRM (Customer Relationship Management) starting from Customer's Problem entry , complaint resolution , tracking of complaints as well as report generation. We have used Developer 2000 (Form 9i, Report 9i) as Front End and Oracle 9i as a Backend Database. Role: - Team member; - 4 months Team size:-2 Tool used:-SQL, PLSQL, FORMS, Reports. Roles and Responsibilities: As a team member I have involved in Developing SQL queries for the manipulation of data. Written stored procedures, functions and triggers using PL/SQL. Developed GUI Screens and transaction processing using forms 10g. * Writing SQL queries for retrieving , updating and manipulation of data. ** * Creating Forms & Reports according to clients needs. EXPERIENCE 6 months experience in oracle technology (D2k as front end and oracle 9i as back end) at Thomson Press India Limited , Faridabad. Currently teaching in Balaji College, Ballabgarh as lecturer from 25 Show less