Sharon Phey

Manager, Service Delivery Operations for Major Account at FUJIFILM Business Innovation Singapore
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Contact Information
us****@****om
(386) 825-5501
Location
Singapore, SG

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Bio

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Credentials

  • Customer Success Management Fundamentals
    LinkedIn
    Apr, 2023
    - Nov, 2024
  • Certified Lean Six Sigma Green Belt
    FUJIFILM Business Innovation Asia Pacific
    Jan, 2023
    - Nov, 2024
  • ITIL Foundation Certificate in IT Service Management
    AXELOS Global Best Practice
    Oct, 2021
    - Nov, 2024
  • Enterprise Design Thinking Practitioner
    IBM
    Feb, 2021
    - Nov, 2024
  • PMI Agile Certified Practitioner (PMI-ACP)
    Project Management Institute
    Jun, 2018
    - Nov, 2024
  • ITIL Foundation Certification
    ITIL Certified
    Jan, 2017
    - Nov, 2024
  • Lean Six Sigma Yellow Belt Certification
    HP
    Jan, 2012
    - Nov, 2024
  • Certified Customer Success Manager (CCSM) Level 1
    SuccessHACKER
    Oct, 2023
    - Nov, 2024
  • Project Management Professional (PMP)®
    Project Management Institute

Experience

  • FUJIFILM Business Innovation Singapore
    • Singapore
    • IT Services and IT Consulting
    • 200 - 300 Employee
    • Manager, Service Delivery Operations for Major Account
      • Jul 2018 - Present

  • T-Systems Singapore
    • Singapore
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Service Account Manager
      • Apr 2017 - Jun 2018

  • HP
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Regional Business Engagement Manager
      • 2003 - 2017

    • Consulting Manager
      • 2001 - 2003

  • IBM
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Service Delivery Manager
      • 1999 - 2001

  • Keppel Corporation Limited
    • Singapore
    • Investment Management
    • 400 - 500 Employee
    • Project Manager
      • 1997 - 1999

  • Ministry of Defence of Singapore
    • Government Administration
    • 700 & Above Employee
    • System Administrator
      • 1995 - 1997

  • Shell Singapore Pte Ltd
    • Singapore
    • Oil and Gas
    • 1 - 100 Employee
    • Project Lead
      • 1993 - 1995

  • Jast Tech Limited
    • Uganda
    • Software Development
    • 1 - 100 Employee
    • Programmer
      • 1991 - 1993

Education

  • Open University, Singapore
    Bachelor of Science - Computer Science with Management
  • Ngee Ann Polytechnic, Singapore
    Diploma - Computer Science
  • Nanyang Girl’s High

Community

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