Experience

Silicon Mountain

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• UX/UI Designer

  • Jun 2023 - Present



freelance

• Orlando, Florida, United States

• Freelance UX/UI Designer

  • Jun 2018 - Present

  Throughout my career as UX and UI Designer, I performed all day-to-day tasks by obtaining comprehensive knowledge of numerous facets of web and mobile designing. I utilized storyboards, process flows, and sitemaps by illustrating design ideas. I developed graphic user interface elements, such as menus, tabs, and widgets. I built page navigation buttons and search fields. I organized and presented rough drafts to internal teams and key stakeholders. ☛ Delivered web-related and mobile… Show more Throughout my career as UX and UI Designer, I performed all day-to-day tasks by obtaining comprehensive knowledge of numerous facets of web and mobile designing. I utilized storyboards, process flows, and sitemaps by illustrating design ideas. I developed graphic user interface elements, such as menus, tabs, and widgets. I built page navigation buttons and search fields. I organized and presented rough drafts to internal teams and key stakeholders. ☛ Delivered web-related and mobile application projects by performing multiple UX and UI design responsibilities. ☛ Developed quality experience by performing detailed assessments of processes. ☛ Realized objectives and specifications by conducting usability testing, including low-to-high fidelity wireframes. Not to mention that I perform usability testing, including low-to-high fidelity wireframes, to reach regulatory objectives and specifications. I also acquire a comprehensive knowledge of multiple facets of web and mobile designing to conclude tasks efficiently. Show less Throughout my career as UX and UI Designer, I performed all day-to-day tasks by obtaining comprehensive knowledge of numerous facets of web and mobile designing. I utilized storyboards, process flows, and sitemaps by illustrating design ideas. I developed graphic user interface elements, such as menus, tabs, and widgets. I built page navigation buttons and search fields. I organized and presented rough drafts to internal teams and key stakeholders. ☛ Delivered web-related and mobile… Show more Throughout my career as UX and UI Designer, I performed all day-to-day tasks by obtaining comprehensive knowledge of numerous facets of web and mobile designing. I utilized storyboards, process flows, and sitemaps by illustrating design ideas. I developed graphic user interface elements, such as menus, tabs, and widgets. I built page navigation buttons and search fields. I organized and presented rough drafts to internal teams and key stakeholders. ☛ Delivered web-related and mobile application projects by performing multiple UX and UI design responsibilities. ☛ Developed quality experience by performing detailed assessments of processes. ☛ Realized objectives and specifications by conducting usability testing, including low-to-high fidelity wireframes. Not to mention that I perform usability testing, including low-to-high fidelity wireframes, to reach regulatory objectives and specifications. I also acquire a comprehensive knowledge of multiple facets of web and mobile designing to conclude tasks efficiently. Show less



Life at Appiskey

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• UX/UI Designer

  • Aug 2021 - Feb 2023

  Currently, I am working as a UX/UI Designer, where I examine and predict user behavior by providing advice and guidance on implementing UX research methodologies and testing activities. I investigated user experience design requirements for our suite of digital assets. I designed UI elements and tools, including navigation menus, search boxes, tabs, and widgets for digital assets. • Produced high-fidelity wireframes and prototypes that expounded on design concepts, research, flow… Show more Currently, I am working as a UX/UI Designer, where I examine and predict user behavior by providing advice and guidance on implementing UX research methodologies and testing activities. I investigated user experience design requirements for our suite of digital assets. I designed UI elements and tools, including navigation menus, search boxes, tabs, and widgets for digital assets. • Produced high-fidelity wireframes and prototypes that expounded on design concepts, research, flow diagrams, storyboards, and site maps. • Created visuals that accurately reflected design specifications, user feedback, and usability testing, resulting in a 32% increase in user engagement. • Developed websites and mobile apps for several clients based on business needs, client preferences, and market knowledge. • Managed and implemented project plans, resulting in timely, on-budget delivery. Show less Currently, I am working as a UX/UI Designer, where I examine and predict user behavior by providing advice and guidance on implementing UX research methodologies and testing activities. I investigated user experience design requirements for our suite of digital assets. I designed UI elements and tools, including navigation menus, search boxes, tabs, and widgets for digital assets. • Produced high-fidelity wireframes and prototypes that expounded on design concepts, research, flow… Show more Currently, I am working as a UX/UI Designer, where I examine and predict user behavior by providing advice and guidance on implementing UX research methodologies and testing activities. I investigated user experience design requirements for our suite of digital assets. I designed UI elements and tools, including navigation menus, search boxes, tabs, and widgets for digital assets. • Produced high-fidelity wireframes and prototypes that expounded on design concepts, research, flow diagrams, storyboards, and site maps. • Created visuals that accurately reflected design specifications, user feedback, and usability testing, resulting in a 32% increase in user engagement. • Developed websites and mobile apps for several clients based on business needs, client preferences, and market knowledge. • Managed and implemented project plans, resulting in timely, on-budget delivery. Show less



Apple

• United States
• Computers and Electronics Manufacturing
• 700 & Above Employee

• Technical & Customer Service Specialist

  • Jan 2019 - Aug 2021

  Throughout my career as a Technical & Customer Service Specialist, I earned customer satisfaction by delivering optimal solutions to customers while acting as a critical specialist and advisor. I ensured customers stayed up-to-date with policies and product developments during the lockdown by developing compelling infographics. I satisfied all customers’ requirements on a routine basis by implementing prioritization aptitude and expansive acumen in troubleshooting problems. • Consulted… Show more Throughout my career as a Technical & Customer Service Specialist, I earned customer satisfaction by delivering optimal solutions to customers while acting as a critical specialist and advisor. I ensured customers stayed up-to-date with policies and product developments during the lockdown by developing compelling infographics. I satisfied all customers’ requirements on a routine basis by implementing prioritization aptitude and expansive acumen in troubleshooting problems. • Consulted with customers to deliver optimal solutions, resulting in consistent and exceptional customer service. • Rectified user issues with hardware and software through effective communication and problem-solving resulting in the aversion of costly repairs for thousands of customers annually. • Facilitated sales growth, with a customer retention rate of 6.5% and a customer satisfaction score increasing from 73% to 92%. Show less Throughout my career as a Technical & Customer Service Specialist, I earned customer satisfaction by delivering optimal solutions to customers while acting as a critical specialist and advisor. I ensured customers stayed up-to-date with policies and product developments during the lockdown by developing compelling infographics. I satisfied all customers’ requirements on a routine basis by implementing prioritization aptitude and expansive acumen in troubleshooting problems. • Consulted… Show more Throughout my career as a Technical & Customer Service Specialist, I earned customer satisfaction by delivering optimal solutions to customers while acting as a critical specialist and advisor. I ensured customers stayed up-to-date with policies and product developments during the lockdown by developing compelling infographics. I satisfied all customers’ requirements on a routine basis by implementing prioritization aptitude and expansive acumen in troubleshooting problems. • Consulted with customers to deliver optimal solutions, resulting in consistent and exceptional customer service. • Rectified user issues with hardware and software through effective communication and problem-solving resulting in the aversion of costly repairs for thousands of customers annually. • Facilitated sales growth, with a customer retention rate of 6.5% and a customer satisfaction score increasing from 73% to 92%. Show less



Self-employed

• Greater New York City Area

• Freelance Photographer

  • Jan 2011 - Mar 2020



Upright

• United States
• Fundraising

• UX Designer

  • May 2018 - Jun 2018

  • Launched UX/UI applications and devised projects by demonstrating extensive proficiency. • Defined and developed the branding of the application through photography and digital media • Coordinated field research and interviews that resulted in compelling wireframes and prototypes. • Launched UX/UI applications and devised projects by demonstrating extensive proficiency. • Defined and developed the branding of the application through photography and digital media • Coordinated field research and interviews that resulted in compelling wireframes and prototypes.



Motivate Design

• United States
• Research Services
• 1 - 100 Employee

• UX Consultant

  • Apr 2018 - May 2018

  • Destructured low-to-high fidelity wireframes and developed a simplified site map through User flows. • Administered clickable prototypes for client reference by utilizing Sketch and In Vision. • Destructured low-to-high fidelity wireframes and developed a simplified site map through User flows. • Administered clickable prototypes for client reference by utilizing Sketch and In Vision.