Experience

Gaston County Department of Health and Human Services

• United States
• Individual and Family Services
• 1 - 100 Employee

• Administrative Support Specialist

  • Sep 2014 - Present

• Administrative Support Specialist

  • Sep 2014 - Aug 2021

  Sign in clients for visitation and appointments. Answer telephones. Perform data entry. Scan documents into Electronic Records System. Research clients for child placement and background checks. Create, file and maintain charts

• Administrative Supervisor

  • Dec 2017 - Jan 2019

  • Provide leadership to the Administrative support team. • Assign and assist with job duties of the team. • Pull and maintain reports and statistics. • Conduct the employment process of staff for Children & Family Services. • Recommend employment, conduct evaluations and disciplinary actions. • Create, file and maintain charts for families of employees or high profile cases. • Responsible for inventory control. • Maintain time management and payroll for employees.



Kindred at Home

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Medical Records Specialist

  • Aug 2021 - Nov 2021

  Review documents for accuracy and completion through EHR. Create spreadsheets for unsettled accounts. Contact Doctor's offices and hospitals to request missing documents to complete Medical records in order to receive payment. Assist in ordering supplies. Review documents for accuracy and completion through EHR. Create spreadsheets for unsettled accounts. Contact Doctor's offices and hospitals to request missing documents to complete Medical records in order to receive payment. Assist in ordering supplies.



Piedmont Plastic Surgery & Dermatology

• United States
• Medical Practices
• 100 - 200 Employee

• Patient Account Receivable Representative

  • Feb 2020 - Aug 2021

  Conduct Inbound and Outbound communication with clients and insurance companies. Compile and maintain billings statements. Data Entry Collect and post correct payments Update denigrates for clients Conduct Inbound and Outbound communication with clients and insurance companies. Compile and maintain billings statements. Data Entry Collect and post correct payments Update denigrates for clients



Gaston County Tax Office

• Tax Reappraisal Data Entry Technician

  • Feb 2014 - May 2014

  • Sketch property for tax appraisal. • Correct change and update property to adjust property values. • Perform data entry. • Sketch property for tax appraisal. • Correct change and update property to adjust property values. • Perform data entry.



Dayton Physicians Network

• United States
• Medical Practices
• 100 - 200 Employee

• Clerical Support Associate

  • Jul 2013 - Dec 2013

  • Schedule appointments for our doctors and outside facilities for testing. • Answer phone lines and perform data entry. • Obtain client information through EMR (Electronic Medical Records). • Pre-Authorization and Insurance Eligibility. • Schedule appointments for our doctors and outside facilities for testing. • Answer phone lines and perform data entry. • Obtain client information through EMR (Electronic Medical Records). • Pre-Authorization and Insurance Eligibility.



Public Health - Dayton & Montgomery County

• United States
• Wellness and Fitness Services
• 100 - 200 Employee

• Office Support Specialist II

  • May 2004 - Jul 2013

  • Draft and Type nurse visits and correspondence letters to clients. • Collect payment and insurance information and complete daily billing process. • Register clients and update client information and medical records. • Answer multiple phone lines and schedule appointments. • Draft and Type nurse visits and correspondence letters to clients. • Collect payment and insurance information and complete daily billing process. • Register clients and update client information and medical records. • Answer multiple phone lines and schedule appointments.