SHARON ATIENO
Account Intern at Safari Park Hotel- Claim this Profile
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Bio
Credentials
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European Business Competence License
PearsonFeb, 2018- Sep, 2024 -
Customer Service Representative Certification (CSRC)
Digital Opportunity TrustNov, 2016- Sep, 2024
Experience
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Safari Park Hotel
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Kenya
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Hospitality
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100 - 200 Employee
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Account Intern
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Sep 2022 - Present
Roles -Handle account payables and invoice control -cost control(larder transfers, larder control) -Stock control Roles -Handle account payables and invoice control -cost control(larder transfers, larder control) -Stock control
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United States International University - Africa
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Kenya
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Higher Education
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400 - 500 Employee
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Fundraiser volunteer(Educate your Own Club -EYO )
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Jan 2019 - Present
Roles -Class to class collection of money together with the team -Book keeping and aliasing with the finance department on all funds raised -Part of the team in charge of merchandise selling during cultural day and entrepreneurship day at the university -Respond to donor emails and calls -Update donors on the fundraising dates -Organize club meetings -Part of the commitee that is incharge of selection and awarding the beneficiaries of the EYO Fund Roles -Class to class collection of money together with the team -Book keeping and aliasing with the finance department on all funds raised -Part of the team in charge of merchandise selling during cultural day and entrepreneurship day at the university -Respond to donor emails and calls -Update donors on the fundraising dates -Organize club meetings -Part of the commitee that is incharge of selection and awarding the beneficiaries of the EYO Fund
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Dignified Children International
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Kenya
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Non-profit Organization Management
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Community Volunteer
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Apr 2017 - Present
Roles -peer to peer mentor talks -Maintaining regular contact with new mentees -Attend and participate in all training sessions and group meetings -Coordinate and facilitate social and educational programs as desired through teamwork -Maintain confidentiality of any information shared by the mentees -Serve as a positive social and academic role-model Roles -peer to peer mentor talks -Maintaining regular contact with new mentees -Attend and participate in all training sessions and group meetings -Coordinate and facilitate social and educational programs as desired through teamwork -Maintain confidentiality of any information shared by the mentees -Serve as a positive social and academic role-model
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Customer Service Representative
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Sep 2017 - Sep 2018
Roles -Make outbound calls -Update clients details and inform them on the progress of their policy -Update clients on new information concerning the company -Handle clients complaints and escalate complaints beyond my me to higher authority -Receive inbound calls -Taking note of clients suggestions and opinions on the changes they wish to have done by the company -Sell different policies to the clints Roles -Make outbound calls -Update clients details and inform them on the progress of their policy -Update clients on new information concerning the company -Handle clients complaints and escalate complaints beyond my me to higher authority -Receive inbound calls -Taking note of clients suggestions and opinions on the changes they wish to have done by the company -Sell different policies to the clints
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Education
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2018 - 2023
UNITED STATES INTERNATIONALUNIVERSITY AFRICA(USIU-AFRICA)
BACHELORS, FINANCE AND ECONOMICS -
2015 - 2017
Institute of Advanced Technology-Nairobi
Diploma in Business Administration, Business Administration and Management, General
Community
