Sharon Williams
Delivery Manager at eCommQuest. Inc.- Claim this Profile
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Bio
Rebecca Arbery
While working with Sharon, it was evident that she had a great rapport with all her clients. She always put the client first and made sure that they received the level of service they needed/deserved. All while helping her clients navigate the complex nuances of pre-employment criminal background searches, adjudication, employee verifications and drug testing. Sharon was a good resource for her peers for assistance in both product knowledge and customer assistance. She did all this while sharing a positive attitude to all around her.
Rebecca Arbery
While working with Sharon, it was evident that she had a great rapport with all her clients. She always put the client first and made sure that they received the level of service they needed/deserved. All while helping her clients navigate the complex nuances of pre-employment criminal background searches, adjudication, employee verifications and drug testing. Sharon was a good resource for her peers for assistance in both product knowledge and customer assistance. She did all this while sharing a positive attitude to all around her.
Rebecca Arbery
While working with Sharon, it was evident that she had a great rapport with all her clients. She always put the client first and made sure that they received the level of service they needed/deserved. All while helping her clients navigate the complex nuances of pre-employment criminal background searches, adjudication, employee verifications and drug testing. Sharon was a good resource for her peers for assistance in both product knowledge and customer assistance. She did all this while sharing a positive attitude to all around her.
Rebecca Arbery
While working with Sharon, it was evident that she had a great rapport with all her clients. She always put the client first and made sure that they received the level of service they needed/deserved. All while helping her clients navigate the complex nuances of pre-employment criminal background searches, adjudication, employee verifications and drug testing. Sharon was a good resource for her peers for assistance in both product knowledge and customer assistance. She did all this while sharing a positive attitude to all around her.
Experience
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eCommQuest
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Delivery Manager
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Oct 2019 - Present
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TEKsystems
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United States
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IT Services and IT Consulting
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700 & Above Employee
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CSA
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Nov 2015 - Present
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First Advantage
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Account Manager
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Jun 2011 - Jul 2015
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Account Manager
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Jun 2011 - Jul 2015
Provide SaaS risk management technology and talent management workflow solutions to Fortune 500 companies. Manage full sales cycle and directly engage C-Level HR Executives and Key Decision Makers for executing upsell and new business opportunities. Manage an average of 60 base accounts consisting of Mid-Market to Enterprise-Level clients with revenues from $30k - $300k across industry verticals. Consecutively close 3-5 deals per month based on an average product incremental value ranging from $500 - $15,000. Show less
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Account Manager
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Jul 2011 - Jul 2014
Held progressive roles from; Tech Support, Inside Marketing Specialist, to Account Manager. Currently responsible for driving business through growth and managing books in excess of 6 million. Established new relationships and managed existing portfolios through sales of LexisNexis Risk Solutions products and services.
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MJF & Associates
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Toronto, Canada Area
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SR Account Manager/Division Manager
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Feb 2005 - Mar 2011
Delivered exceptional service and demonstrated a keen knowledge of products to potential customers. Influenced customer buying decisions this increased total revenue through Up-selling, prospecting and Networking. Delivered exceptional service and demonstrated a keen knowledge of products to potential customers. Influenced customer buying decisions this increased total revenue through Up-selling, prospecting and Networking.
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Education
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2005 - 2008
Sheridan College
Personal Support Worker
Community
