SHARON THOMAS

Relationship Officer @ HSBC Bank Channel at Tropoverse
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Contact Information
us****@****om
(386) 825-5501
Location
Dubai, United Arab Emirates, AE

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Experience

    • United Arab Emirates
    • Financial Services
    • 1 - 100 Employee
    • Relationship Officer @ HSBC Bank Channel
      • Jun 2023 - Present

      Working as Relationship Officer at HSBC channel partner Tropoverse. Main Responsibilities & Duties are :- • Personable and dedicated customer service representative with extensive experience in customer service industry • Ensuring all Performance standards are met business targets , controls and complaints • Prospecting for new customers through existing leads and cold calling • Set appointments , listen to customer needs and sell most appropriate product. • Drive the on-boarding of new customers and initiates spend enablement activities Show less

    • India
    • Banking
    • 700 & Above Employee
    • Business Development Manager
      • Mar 2023 - Jun 2023

      Worked as Business Development Manager at Indusind Bank LTD . Main responsibilities & duties are : - • To acquire new to bank customers and pursue new business relationships • Understand and analyze the customer needs and provide customized solutions to full fill their requirements • Acquire new business by selling banking products like CASA , debit/ credit cards insurance & asset products • To reach out to high net- worth individuals & achieve sales target month on month Show less

    • India
    • Banking
    • 700 & Above Employee
    • Assistant Branch Manager
      • Nov 2020 - Jan 2023

      IDFC First Bharat is a business correspondent of IDFC First Bank. Worked as Asst. Branch Manager of unsecured loans. Start with Relationship Officer after one & half year promoted as Asst. Manager role. Main responsibilities & duties are : - • Responsible for building a team & managing them to sell asset products like business loans / personal loans to achieve the targets • Maintaining the good relationship with existing customers over to ensure the loans repayments & resolve customer complaints efficiently. • Support team to sales promotion activities including direct marketing, micro marketing events & umbrella marketing. • Examine the MIS & performance based reviews for team employees Show less

Education

  • Bharathiar University
    Master of Business Administration - MBA, Finance, General
    2020 - 2022
  • University of Kerala
    Bachelor of Business Administration - BBA
    2016 - 2019

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