Experience

eLEND®

• United States
• Financial Services
• 1 - 100 Employee

• DE Mortgage Underwriter

  • May 2016 - Present

  New Jersey Conventional and FHA Residential Mortgage Underwriter. DE Underwriter. Knowledge of Fannie Mae, Freddie Mac, and FHA Guidelines. Experience in underwriting Refinances, Purchase, High Balance, and Streamline loans. Ability to handle large pipeline of 60+ loans within a 24 hour turn time.

• Mortgage Processor

  • Aug 2014 - May 2016

  New Jersey Process residential first mortgage loans from application to closing. Knowledge of conventional conforming following Fannie/Freddie guidelines. Reviewed all documentation associated with loan file, provided customer service/communications and vendor follow up.



Bank of America

• United States
• Banking
• 700 & Above Employee

• Mortgage processor

  • Sep 2012 - Dec 2013

  Marlton NJ Process residential first mortgage loans from application to closing. Knowledge of conventional conforming following fannie/Freddie guidelines. Reviewed all documentation associated with loan file, provided customer service/communications and vendor follow up.



TD

• Canada
• Banking
• 700 & Above Employee

• Consumer Loan Processing Manager

  • Jun 2011 - Sep 2012

  Mt. Laurel NJ Co-Managed daily departmental activities and 40+ employees with 2 other managers > Responsibilities included reviewing and tracking escalated files, troubleshoot and resolve customer complaints, coaching and training of employees, ensure accurate payroll reporting, write performance & annual reviews, and enforce department policies

• Income Analyst Manager

  • Mar 2011 - Jun 2011

  Mt. Laurel NJ Initiated the formation of a new income review department for consumer loan processing. Managed a team of 7 income analysts ensuring accurate documentation and verification of income figures > Ensured income was calculated& documented correctly and debt to income ratios were kept within program and bank guidelines > Successfully decreased DTI and documentation errors from 60% to 15% within a 3 month timeframe

• Consumer Loan Processor

  • Nov 2005 - Mar 2011

  Mt. Laurel NJ Processed standard & specialized Home Equity loan products from approval through closing in a high volume fast paced environment and using effective communication to clients, MLO’s, and venders > Handled specialty loans such as jumbo, NY Co-Ops, Title Insured, Philadelphia Redevelopment Housing Authority CRA loans, & VIP/Private Banking loans > Responsibilities included timely processing, services order management, collecting and reviewing documentation such as title searches, insurances,… Show more Processed standard & specialized Home Equity loan products from approval through closing in a high volume fast paced environment and using effective communication to clients, MLO’s, and venders > Handled specialty loans such as jumbo, NY Co-Ops, Title Insured, Philadelphia Redevelopment Housing Authority CRA loans, & VIP/Private Banking loans > Responsibilities included timely processing, services order management, collecting and reviewing documentation such as title searches, insurances, appraisals, credit reports, income documentation, etc.

• CSR/Weekend Supervisor

  • Nov 2002 - Nov 2005

  Cherry Hill NJ Started as a CSR and worked way up to weekend supervisor > Responsibilities included providing outstanding customer service in all areas such as opening and maintaining accounts, greeting customers, loss prevention, and reconciling accounts and customer disputes > Reconciled general ledgers, ATM, and vault > As a key holder performed opening and closing procedures for branch on nights and weekend



Joann Fabrics & Crafts

• Store Associate/Soft Lines Manager

  • Jun 2000 - Nov 2002

  Westmont NJ Started as store associate and worked up to soft lines manager > Responsible for providing friendly customer service in all areas of the store including cashier duties and fabric cutting area as well as keeping the store clean and tidy > Organized merchandise following pre-planned maps, performed annual inventory, setting sales, entering payroll, and performing opening and closing procedures as specified within key holder duties, loss prevention, reconciling cash drawers and banking… Show more Started as store associate and worked up to soft lines manager > Responsible for providing friendly customer service in all areas of the store including cashier duties and fabric cutting area as well as keeping the store clean and tidy > Organized merchandise following pre-planned maps, performed annual inventory, setting sales, entering payroll, and performing opening and closing procedures as specified within key holder duties, loss prevention, reconciling cash drawers and banking duties as needed Show less