Experience

Hall & Prior Health & Aged Care Group

• Hospitals and Health Care
• 100 - 200 Employee

• Retirement Village Manager

  • Dec 2019 - Present



Amana Living

• Australia
• Hospitals and Health Care
• 300 - 400 Employee

• Village Manager

  • Jan 2018 - Apr 2019

  Amana Living is one of Western Australia's largest not-for-profit providers of care, accommodation and support for older people. I was responsible for two villages with a total of 85 units. • Establish and maintain effective relationships with each Village Resident and ensure that their needs and expectations of village life are supported. • Manage and monitor the villages budgets and Key Performance Indicators to ensure the villages operate within budget. • Manage the property maintenance needs and service within the village and ensure that necessary maintenance is carried out in a timely manner. • Coordinate with the Sales Consultant the process for filling vacancies in the village, ensuring that refurbishment of units is completed within designated time frame. • Provide effective complaint and conflict resolution to issues that may arise. Left in April 2019 after being made redundant.



Walridge Country Estate Retirement Village

• Assistant to the Manager

  • Oct 2015 - Jan 2018

  Walridge Country Estate is an independent Retirement Village owned by Hillside Church Care Services, a not for profit organisation. Situated in Forrestfield Perth it offers 142 independent living units in a park like setting. Principle Responsibilities: • Supporting the Village Manager in her role. • Liaising with residents and running a professional and efficient office. • Showing units to potential residents and discussing lease for life and other applicable retirement home legalities and explaining our disclosure documentation and applicable time frames for leasing a unit. • Organising and evaluating quotes for fixed assets and trades, ensuring the standard of trades workmanship. • Allocating and entering invoices for payment between operating and reserve accounts plus data entry of employee time sheets. Receiving cash payments for residents operating fees and reconciling these weekly. Resigned in order to progress to a position of Village Manager Amana Living with the blessing of the management team.