Sharon Tang
Consultant at Ceterna (Asia) Limited- Claim this Profile
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Bio
Credentials
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Salesforce Certified Platform App Builder Certification
SalesforceJan, 2023- Nov, 2024 -
Salesforce Certified Sales Cloud Consultant
SalesforceAug, 2019- Nov, 2024 -
Salesforce Certified Administrator (SCA)
SalesforceNov, 2018- Nov, 2024
Experience
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Ceterna Asia
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Hong Kong
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Information Technology & Services
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1 - 100 Employee
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Consultant
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Jan 2021 - Present
- Participated as Project Lead to design the Salesforce Platform and split tasks with teammates. - Participated in Design of Integration between Salesforce and other external platforms. - Communicated with clients and analyzed their business objectives as well as requirements for solution design and consultation advice in Salesforce - Supported entire project cycle from requirement collection, solution design, implementation, to testing, data migration and patching, UAT support, deployment, and training - Coordinated and co-worked with coding developers for advanced automation execution - Constructed test scripts and solution documents for clients and co-workers, including operation flow charts and training materials - Participated in Salesforce Core Cloud Implementation for clients under Food and Beverage industry, Crypto Trading Industry, Media Industry, Automotive Industry and NGOs. Applied Salesforce Knowledge module, Nonprofit Success Pack (NPSP) and Field Service module as an aid to the built Salesforce platform. Show less
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Introv
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Hong Kong
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IT Services and IT Consulting
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1 - 100 Employee
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Associate Consultant
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Sep 2018 - Jul 2020
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Education
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2014 - 2018
Hong Kong Baptist University
Bachelor of Business Administration - BBA
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