Experience

King's Daughters' Health

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Patient Access Registrar

  • Feb 2022 - Present



Kindred at Home

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Care Team Coordinator / Scheduler

  • Oct 2009 - Oct 2019



Pediatric Services of America, Inc

• Norcross, Ga

• Scheduler

  • Jul 2009 - Aug 2009

  • Make available to patients and/or referral sources 24-hour availability of qualified personnel to respond to emergencies, answer questions, troubleshoot and triage. • Schedule field staff and assure schedules are accurate based on geographic territory, continuity and patient needs. • Notify the Clinical Services Director and Patient Care Coordinator of any patient/family, staff problems, complaints and/or schedule changes. • Enter patient data accurately and timely to meet… Show more • Make available to patients and/or referral sources 24-hour availability of qualified personnel to respond to emergencies, answer questions, troubleshoot and triage. • Schedule field staff and assure schedules are accurate based on geographic territory, continuity and patient needs. • Notify the Clinical Services Director and Patient Care Coordinator of any patient/family, staff problems, complaints and/or schedule changes. • Enter patient data accurately and timely to meet agency's and regulatory time frames. Show less • Make available to patients and/or referral sources 24-hour availability of qualified personnel to respond to emergencies, answer questions, troubleshoot and triage. • Schedule field staff and assure schedules are accurate based on geographic territory, continuity and patient needs. • Notify the Clinical Services Director and Patient Care Coordinator of any patient/family, staff problems, complaints and/or schedule changes. • Enter patient data accurately and timely to meet… Show more • Make available to patients and/or referral sources 24-hour availability of qualified personnel to respond to emergencies, answer questions, troubleshoot and triage. • Schedule field staff and assure schedules are accurate based on geographic territory, continuity and patient needs. • Notify the Clinical Services Director and Patient Care Coordinator of any patient/family, staff problems, complaints and/or schedule changes. • Enter patient data accurately and timely to meet agency's and regulatory time frames. Show less



United Home Care-Pruitt Corp

• Team Assistant

  • Jul 2008 - Jun 2009

  • Schedule field staff and assure schedules are accurate based on geographic territory, continuity and patient needs. • Make available to patients and/or referral sources qualified personnel to respond to emergencies, answer questions, troubleshoot and triage. • Coordinate multi-disciplinary scheduling to meet patient treatment needs. • Weekends tracking calls accurately and timely utilizing the On-call Log noting duration of calls, action taken, services preformed and/or discussed.… Show more • Schedule field staff and assure schedules are accurate based on geographic territory, continuity and patient needs. • Make available to patients and/or referral sources qualified personnel to respond to emergencies, answer questions, troubleshoot and triage. • Coordinate multi-disciplinary scheduling to meet patient treatment needs. • Weekends tracking calls accurately and timely utilizing the On-call Log noting duration of calls, action taken, services preformed and/or discussed. • Discuss on the next regular business day a summary of calls received and actions taken during the weekend. • Notify the Clinical Services Director and Patient Care Coordinator of any patient/family, staff problems, complaints and/or schedule changes. • Enter patient data accurately and timely to meet agency's and regulatory time frames. • Tract patient status for admissions, recertifications, transfers and discharges. • Generate memos, agendas, minutes, guidelines, etc. and distributed as needed. • Quality Improvement opportunities are identified thru data collection and entry, report generating and information tracking as departmental needs require. • Interim as Business Office Manager ensuring bi-weekly payroll and weekly account expenses processed in a timely manor, maintaining personnel files. Show less • Schedule field staff and assure schedules are accurate based on geographic territory, continuity and patient needs. • Make available to patients and/or referral sources qualified personnel to respond to emergencies, answer questions, troubleshoot and triage. • Coordinate multi-disciplinary scheduling to meet patient treatment needs. • Weekends tracking calls accurately and timely utilizing the On-call Log noting duration of calls, action taken, services preformed and/or discussed.… Show more • Schedule field staff and assure schedules are accurate based on geographic territory, continuity and patient needs. • Make available to patients and/or referral sources qualified personnel to respond to emergencies, answer questions, troubleshoot and triage. • Coordinate multi-disciplinary scheduling to meet patient treatment needs. • Weekends tracking calls accurately and timely utilizing the On-call Log noting duration of calls, action taken, services preformed and/or discussed. • Discuss on the next regular business day a summary of calls received and actions taken during the weekend. • Notify the Clinical Services Director and Patient Care Coordinator of any patient/family, staff problems, complaints and/or schedule changes. • Enter patient data accurately and timely to meet agency's and regulatory time frames. • Tract patient status for admissions, recertifications, transfers and discharges. • Generate memos, agendas, minutes, guidelines, etc. and distributed as needed. • Quality Improvement opportunities are identified thru data collection and entry, report generating and information tracking as departmental needs require. • Interim as Business Office Manager ensuring bi-weekly payroll and weekly account expenses processed in a timely manor, maintaining personnel files. Show less



Pediatric Services of America, Inc

• Fort Lauderdale, FL

• On Call / Scheduler

  • Aug 2005 - May 2008

  • Make available to patients and/or referral sources 24-hour availability of qualified personnel to respond to emergencies, answer questions, troubleshoot and triage. • Answering all calls within 30 minutes. • Tracking calls accurately and timely utilizing the On-call Log noting duration of calls, action taken, services preformed and/or discussed. • Call into the office on the next regular business day a summary of calls received and actions taken. • Make available to patients and/or referral sources 24-hour availability of qualified personnel to respond to emergencies, answer questions, troubleshoot and triage. • Answering all calls within 30 minutes. • Tracking calls accurately and timely utilizing the On-call Log noting duration of calls, action taken, services preformed and/or discussed. • Call into the office on the next regular business day a summary of calls received and actions taken.



Gold Coast Home Health Care

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Home Health Support Representative

  • Feb 1994 - May 2008

  • Schedule field staff and assure schedules are accurate based on geographic territory, continuity and patient needs. • Make available to patients and/or referral sources qualified personnel to respond to emergencies, answer questions, troubleshoot and triage. • Coordinate multi-disciplinary scheduling to meet patient treatment needs. • Weekends tracking calls accurately and timely utilizing the On-call Log noting duration of calls, action taken, services preformed and/or discussed.… Show more • Schedule field staff and assure schedules are accurate based on geographic territory, continuity and patient needs. • Make available to patients and/or referral sources qualified personnel to respond to emergencies, answer questions, troubleshoot and triage. • Coordinate multi-disciplinary scheduling to meet patient treatment needs. • Weekends tracking calls accurately and timely utilizing the On-call Log noting duration of calls, action taken, services preformed and/or discussed. • Discuss on the next regular business day a summary of calls received and actions taken during the weekend. • Notify the Director of Clinical Services and Case Manager of any patient/family, staff problems, complaints and/or schedule changes. • Enter patient data accurately and timely to meet agency's and regulatory time frames. • Tract patient status for admissions, recertifications, transfers and discharges. • Generate memos, agendas, minutes, guidelines, etc. and distributed as needed. • Quality Improvement opportunities are identified thru data collection and entry, report generating and information tracking as departmental needs require. Show less • Schedule field staff and assure schedules are accurate based on geographic territory, continuity and patient needs. • Make available to patients and/or referral sources qualified personnel to respond to emergencies, answer questions, troubleshoot and triage. • Coordinate multi-disciplinary scheduling to meet patient treatment needs. • Weekends tracking calls accurately and timely utilizing the On-call Log noting duration of calls, action taken, services preformed and/or discussed.… Show more • Schedule field staff and assure schedules are accurate based on geographic territory, continuity and patient needs. • Make available to patients and/or referral sources qualified personnel to respond to emergencies, answer questions, troubleshoot and triage. • Coordinate multi-disciplinary scheduling to meet patient treatment needs. • Weekends tracking calls accurately and timely utilizing the On-call Log noting duration of calls, action taken, services preformed and/or discussed. • Discuss on the next regular business day a summary of calls received and actions taken during the weekend. • Notify the Director of Clinical Services and Case Manager of any patient/family, staff problems, complaints and/or schedule changes. • Enter patient data accurately and timely to meet agency's and regulatory time frames. • Tract patient status for admissions, recertifications, transfers and discharges. • Generate memos, agendas, minutes, guidelines, etc. and distributed as needed. • Quality Improvement opportunities are identified thru data collection and entry, report generating and information tracking as departmental needs require. Show less



Glendale Federal Bank

• Fort Lauderdale, Fl

• Senior Financial Services Representative

  • Mar 1982 - Nov 1993

  • Financial Services Representative • Customer Services Supervisor Customer Services Representative • Financial Services Representative • Customer Services Supervisor Customer Services Representative