Experience

ECRI Asia Pacific

• Malaysia
• Hospitals and Health Care
• 1 - 100 Employee

• Patient Safety Analyst III / Consultant

  • May 2023 - Present



SSM Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Risk Manager

  • Oct 2020 - May 2023

  Janesville/Baraboo/Monroe Accomplishments: Oversee the Risk Management duties at three Ministries. Developed and trained Patient Safety Specialists on aspects of patient, employee and environmental safety. Strong focus on working collaboratively with all departments and hospital leadership to grow towards a culture of safety. • Addresses risk identification, loss prevention and claims management to improve the quality of patient care. • Review lagging and leading measures to identify trends and anticipate areas… Show more Accomplishments: Oversee the Risk Management duties at three Ministries. Developed and trained Patient Safety Specialists on aspects of patient, employee and environmental safety. Strong focus on working collaboratively with all departments and hospital leadership to grow towards a culture of safety. • Addresses risk identification, loss prevention and claims management to improve the quality of patient care. • Review lagging and leading measures to identify trends and anticipate areas of potential risk and safety. • Prevent, mitigate and /or reduce risk of potential financial, physical and reputational loss at assigned Ministries. • Participating in Ministry level safety huddles; weekly risk huddles • Participate in Ministry proactive Risk Assessments • Lead interviews, investigations, RCAs, CCA, Debriefs and implementation of Action Plans • Work collaboratively with Continuous Improvement (CI), Patient Safety, Administrative teams and additional department leaders to develop, implement and manage sustainability of process improvements. • Provide education and training to Ministry staff on all aspects of managing risk and creating a safe environment based on explaining “why”. • Train and collaborate with Patient Safety to provide a unified approach to mitigation of risk and patient safety. • Utilize appreciative inquiry to develop unified goals with positive outcomes • Work collaboratively with Regional legal department to prep staff for depositions and trial.

• Risk Manager / Sr. Safety Specialist / OFI Specialist (Patient Experience)

  • Nov 2015 - Oct 2020

  Janesville/Beloit, Wisconsin Area Accomplishments: Created and sustained a robust reporting culture that led to a consistent increase in Occurrence and Near Miss reporting during a five-year term. Interacting with all hospital departments to promote, train and support Event reporting. Created a consistent increase in collaborative Debriefs post Event report using a TeamSTEPPS and Just Culture approach. using Riskonnect and creating department specific tools for use to capture opportunities for process improvements… Show more Accomplishments: Created and sustained a robust reporting culture that led to a consistent increase in Occurrence and Near Miss reporting during a five-year term. Interacting with all hospital departments to promote, train and support Event reporting. Created a consistent increase in collaborative Debriefs post Event report using a TeamSTEPPS and Just Culture approach. using Riskonnect and creating department specific tools for use to capture opportunities for process improvements. • Conduct Root Cause Analysis and/or Debriefs using Relationship Base Care approach with a multidisciplinary team for discovery of excellent work and opportunities for process improvement. • Work closely with departments on Action Plans, Action Item completion and Process Improvements using PDCA methodology. • Work closely with Risk Liability Manager for complex liability or medical claims throughout the legal process. • Collect, review, and manage patient concerns and grievances using the OFI database. Assign, support, and follow up on response from department managers. Provide feedback to patients by phone and/or letter. • Create and provides data and data interpretation to departments, executive leaders, support committees on OFI and Event reporting. Support department requests for data on focused initiatives. Additional responsibilities: • Support and collaboratively work with Regulatory, Patient Safety, Emergency Management and Environment of Care. • Interim Risk Manager at St. Clare Hospital – Baraboo. Work with the PSQ department to redesign the approach that enhanced and increased Event Reporting.

• Clinical Exercise Physiologist

  • Jul 2014 - Nov 2015

  Janesville/Beloit, Wisconsin Area Work directly with phase II and III cardiac and pulmonary patients post event in the cardiopulmonary rehab. Work directly with patients in stress testing lab to administer stress tests for evaluation of possible cardiac event. Educate on a variety of lifestyle topics, wellness coaching, oversee exercise, advise on exercise prescription and monitor patients using a 2 lead telemetry system.



Synergy Effect, LLC

• Owner

  • Apr 2013 - Nov 2015

  Janesville/Beloit, Wisconsin Area I work closely with area companies and community organizations to provide wellness guidance based on a belief of the 7 dimensions of wellness and WELCOA's "7 C's". The synergy that is created comes from wellness focused events, activities, education material, presentations and connecting area businesses together to compliment wellness efforts through the development of relationships. Passionately working with individuals to understand self awareness and responsibility for taking care of their… Show more I work closely with area companies and community organizations to provide wellness guidance based on a belief of the 7 dimensions of wellness and WELCOA's "7 C's". The synergy that is created comes from wellness focused events, activities, education material, presentations and connecting area businesses together to compliment wellness efforts through the development of relationships. Passionately working with individuals to understand self awareness and responsibility for taking care of their health and wellness. Also, consulting and advising on corporate environment, biometric data, stages of change, culture audits and psychosocial wellness. Supporting corporate and community wellness effort through participation in wellness committees, advisory boards and professional organizations. Direct Mentoring Offerings: PiYo Strength certified instructor. Includes instructing classes and individual instruction. Exercise Instructor. Includes instructing several types of classes that are certified under my degree. Personal Training. Residential exercise coaching for individuals at all levels and all ages. Exercise and wellness mentoring based on the 7 dimensions of wellness and hierarchy of needs for individuals. Show less



Fort HealthCare

• United States
• Hospitals and Health Care
• 300 - 400 Employee

• Employee/Corporate Wellness Program Coordinator

  • Aug 2008 - Apr 2013

  Fort Atkinson, WI My responsibilities included creation, design, implementation and organization of a hospital wide employee wellness initiative. Organizing, overseeing and participating in annual health screening, additional employee screenings, wellness classes and presentations. Creation of wellness education material, flyers and newsletters. Advising on executive committees regarding employee wellness initiatives and program development. Working strategically with health insurance, human resource department… Show more My responsibilities included creation, design, implementation and organization of a hospital wide employee wellness initiative. Organizing, overseeing and participating in annual health screening, additional employee screenings, wellness classes and presentations. Creation of wellness education material, flyers and newsletters. Advising on executive committees regarding employee wellness initiatives and program development. Working strategically with health insurance, human resource department to provide exceptional employee wellness programs designed specifically for our demographics. Corporate responsibilities included the creation, design, organization and consultation of company specific wellness initiatives including health screenings, health fairs, wellness challenges presentations, and employee wellness coaching. The creation and overseeing of corporate wellness newsletters, brochures, posters, education material and other items specific to company needs and demographics. Collaborating with employers on fundraising activities for community in relationship to wellness. Show less



UW Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• CPR Instructor

  • Oct 2002 - Oct 2009

  Wisconsin, United States



Highsmith Inc.

• Health Education Specialist

  • Feb 2007 - Oct 2008

  Implementing, designing and organizing the initiatives that support the Wellness Department • Maintenance of company wide intranet, creating monthly newsletters, wellness challenges and other events, brochures and newsletters that support wellness events • One on one wellness coaching of employees regarding a variety of topics including biometrics, acute and chronic disease prevention and maintenance, pre/post natal care, ergonomic checks, employee moral activities, etc. • Organizing… Show more Implementing, designing and organizing the initiatives that support the Wellness Department • Maintenance of company wide intranet, creating monthly newsletters, wellness challenges and other events, brochures and newsletters that support wellness events • One on one wellness coaching of employees regarding a variety of topics including biometrics, acute and chronic disease prevention and maintenance, pre/post natal care, ergonomic checks, employee moral activities, etc. • Organizing, overseeing and participating in annual health screenings, health checks, wellness screening and prevention clinics • Over seeing exercise equipment, classes and hiring of staff for exercise instruction • Participating, over seeing and teaching onsite First Aid Providers • Creating a learning and development course catalog including designing topics, hiring instructors and creating course offerings specific to our demographics and facility • Closely working with our insurance provider, employee assistance program, community organizations, healthcare personnel and statewide organizations to ensure best wellness practices for our employees • Interacting within the community as a representative of our wellness initiative; Public speaking engagements to educate on our wellness design. Show less



Fort HealthCare

• United States
• Hospitals and Health Care
• 300 - 400 Employee

• Clinical Exercise Physiologist

  • Sep 2001 - Mar 2007

  Fort Atkinson, Wisconsin, United States



Mercyhealth Wisconsin and Illinois

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Clinical Exercise Physiologist

  • Apr 2005 - Feb 2007

  Janesville, Wisconsin, United States



Stoughton Hospital Foundation

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Clinical Exercise Physiologist

  • Mar 2002 - Oct 2004

  Stoughton, Wisconsin, United States