Experience

emadebenergygroup

• Nigeria
• Oil and Gas
• 1 - 100 Employee

• Human Resources Officer

  • Mar 2021 - Present



Outsource Global

• Nigeria
• Outsourcing and Offshoring Consulting
• 300 - 400 Employee

• Call Center Agent

  • Sep 2019 - Sep 2020

  • Make out-bound/receive inbound calls and respond to customers emails where applicable. • Manage, research, identify and resolve customer complaints using available resources. • Identify and escalate issues to supervisors or team lead. • Provide products and services information to customers. • Update existing customer information. • Document all call information according to standard operating procedures. • Recognize, document and alert management team of trends in customers’ calls. • Update call logs and reports. • Put potential clients through a series questions to determine if they can qualify for certain government disability benefits which they should be entitled to. • Calling claimants and informing them about the services the team has to offer. Show less



triple Kay farms limited

• Administrative Assistant

  • Mar 2015 - Mar 2016