Experience

Insurx

• Australia
• Insurance
• 1 - 100 Employee

• Landlord Claims Consultant

  • Dec 2021 - Present

• Property Claims Consultant

  • Jun 2021 - Dec 2021



Uniting

• Australia
• Non-profit Organizations
• 700 & Above Employee

• Early Learning Adminstration Officer, seconded to Customer Service Specialist

  • May 2013 - Jun 2021



Liberty

• Australia
• Financial Services
• 400 - 500 Employee

• Mortgage Underwriter

  • Dec 2002 - Dec 2004



Mortgage Intelligence UK

• United Kingdom
• Financial Services
• 1 - 100 Employee

• Specialised Lending Unit Administrator

  • Feb 2002 - Oct 2002



AMP Limited and GIO Australia Holdings Limited

• Insurance Investigations Co-ordinator rising from Property Claims Officer

  • Jul 1996 - Nov 2001

  INVESTIGATIONS COORDINATOR * Oversaw effective investigation standards for management of claims and investigations nationally * Conducted preliminary enquiries - established initital contact with insured/witnesses, obtained comprehensive notes, credit report enquiries * Clearly communicated and delegated instructions to internal & external investigators. * Practiced timely decision making to analyse information. * Provided training support on Fraud Identification, legislative requirements * Implemented company and legal operating policies and procedures * Negotiated incoming expenses/fees * Reported statistical information on aspects of fraud monthly