Sharon Moura
Principal & Client Executive at AlignOrg Solutions - Differentiation by Design®- Claim this Profile
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Bio
William "Bill" Gorski (Retired)
A key component of my marketing strategy at JCI was to build a global, data-driven, technology-enabled marketing capability that could deliver personalized experiences and drive growth. Sharon served as the internal go-to technology solutions partner at Johnson Controls who helped bridge marketing, sales and IT to make the vision, strategy and transformation of marketing a reality. She led a global assessment of our data management, analytics and technology capabilities to determine the strategy, needs and investment plan required to build a modern, effective and efficient technology stack. She then implemented the plan -- effectively and efficiently. Sharon demonstrated a strong intellect, consulting skills, marketing strategy experience and knowledge of global markets through this initiative and as a key member of the global marketing leadership team. Sharon has the ability to navigate complex organizations, unify cross-functional groups and build high-performance teams focused on driving growth and profitability for the enterprise.
Ramsay Orr
Sharon is a terrific example of an executive who
William "Bill" Gorski (Retired)
A key component of my marketing strategy at JCI was to build a global, data-driven, technology-enabled marketing capability that could deliver personalized experiences and drive growth. Sharon served as the internal go-to technology solutions partner at Johnson Controls who helped bridge marketing, sales and IT to make the vision, strategy and transformation of marketing a reality. She led a global assessment of our data management, analytics and technology capabilities to determine the strategy, needs and investment plan required to build a modern, effective and efficient technology stack. She then implemented the plan -- effectively and efficiently. Sharon demonstrated a strong intellect, consulting skills, marketing strategy experience and knowledge of global markets through this initiative and as a key member of the global marketing leadership team. Sharon has the ability to navigate complex organizations, unify cross-functional groups and build high-performance teams focused on driving growth and profitability for the enterprise.
Ramsay Orr
Sharon is a terrific example of an executive who
William "Bill" Gorski (Retired)
A key component of my marketing strategy at JCI was to build a global, data-driven, technology-enabled marketing capability that could deliver personalized experiences and drive growth. Sharon served as the internal go-to technology solutions partner at Johnson Controls who helped bridge marketing, sales and IT to make the vision, strategy and transformation of marketing a reality. She led a global assessment of our data management, analytics and technology capabilities to determine the strategy, needs and investment plan required to build a modern, effective and efficient technology stack. She then implemented the plan -- effectively and efficiently. Sharon demonstrated a strong intellect, consulting skills, marketing strategy experience and knowledge of global markets through this initiative and as a key member of the global marketing leadership team. Sharon has the ability to navigate complex organizations, unify cross-functional groups and build high-performance teams focused on driving growth and profitability for the enterprise.
Ramsay Orr
Sharon is a terrific example of an executive who
William "Bill" Gorski (Retired)
A key component of my marketing strategy at JCI was to build a global, data-driven, technology-enabled marketing capability that could deliver personalized experiences and drive growth. Sharon served as the internal go-to technology solutions partner at Johnson Controls who helped bridge marketing, sales and IT to make the vision, strategy and transformation of marketing a reality. She led a global assessment of our data management, analytics and technology capabilities to determine the strategy, needs and investment plan required to build a modern, effective and efficient technology stack. She then implemented the plan -- effectively and efficiently. Sharon demonstrated a strong intellect, consulting skills, marketing strategy experience and knowledge of global markets through this initiative and as a key member of the global marketing leadership team. Sharon has the ability to navigate complex organizations, unify cross-functional groups and build high-performance teams focused on driving growth and profitability for the enterprise.
Ramsay Orr
Sharon is a terrific example of an executive who
Credentials
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Certified Organization Design Professional
Certification program for Organization Design Professionals (CODP)Nov, 2021- Nov, 2024 -
Foundations In Design Thinking
IDEO UMar, 2020- Nov, 2024 -
Prosci Certified Practioner
Prosci
Experience
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AlignOrg Solutions - Differentiation by Design®
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Business Consulting and Services
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1 - 100 Employee
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Principal & Client Executive
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Jan 2022 - Present
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Engagement Executive
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Sep 2020 - Jan 2022
AlignOrg Solutions specializes in helping clients clarify strategy, optimize their organization designs, and align organization systems to lead transformational change and drive growth and marketplace success. Using The AlignOrg Method and a flexible approach to engaging leaders and employees in decision-making, AlignOrg Solutions supports world-class organizations and Fortune 100 companies across the globe in achieving transformational change and Differentiation by Design®.Learn more at www.alignorg.com and connect with me on LinkedIn. Show less
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Scala Developer
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United Kingdom
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IT Services and IT Consulting
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100 - 200 Employee
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Consultant, Digital Transformation and Sales, Marketing, Customer Experience Technology Enablement
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Feb 2020 - Sep 2020
Does your growth agenda require new digital advances, improved commercial capabilities, a highly effective sales and marketing operating system, engaging digital customer experiences and a technology backbone? Allow my unique combination of digital and technology experience, deep front office acumen, design thinking innovation muscle and transformation leadership help you to accelerate and deliver results. I have a passion for helping our front office professionals excel with a bias for growth and customer retention. I offer multiple advisory services that we can curate to meet your needs now and in the future. Show less
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Johnson Controls
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Ireland
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Industrial Machinery Manufacturing
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700 & Above Employee
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VP IT, Global Sales, Marketing and Digital Customer Enablement
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Sep 2016 - Feb 2020
Reported to the Chief Commercial Officer, Chief Marketing Officer and Chief Information Officer in a hybrid business and IT role. Helped Business Units identify new revenue opportunities through digital including uncovering opportunities delivering more than $500 million of incremental revenue for the China business. Post-merger of Johnson Controls assembled and led a diverse team of commercial and IT experts to define and align a business capability road map, business case, investment priorities and a new operating system to deliver on growth synergies and commercial excellence. Defined path forward for both the Service Businesses as well as the Products/Manufacturing Businesses. Deployed Salesforce and related technologies to 60,000 users with high quality adoption and achieved cross-sell merger and customer experience objectives. Led Lightning migration program for 35,000 users. Contributed to 7% increase in bookings growth. Assessed 43 marketing capabilities across multi-business units globally, including data management, customer insights, performance measurement, technology and process maturity. Developed capability road map and business case, built a team and executed the road map delivering new digital capabilities to Marketing. Show less
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Tyco
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Ireland
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Security and Investigations
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700 & Above Employee
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VP, Commercial Enablement
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2014 - 2016
Reported to the Chief Commercial Officer and Chief Information Officer in a hybrid business and IT role. Delivered three-year road map focused on creating a customer-centric culture and leveraging Salesforce and related technologies. Led the multi-year Customer Ecosystem Program to increase growth and customer satisfaction tracking to deliver $1B in incremental revenue. Developed best practices in strategic program management, commercial transformation, process governance, persona change management and program KPI tracking. Deployed Salesforce and related technologies to 30,000 users with high quality adoption. Show less
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VP, IT Transformation & Strategy
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2013 - 2014
Responsible for leading Tyco IT's multi-year transformation program focused on functional excellence and move from holding company to operating company. Responsible for development of IT's strategy, alignment to business goals and development of operating plans and road maps.
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VP, Global Sales and Service Operations & Divisional CIO
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2009 - 2013
Reported to Business Unit President of $4B division focused on growth by delivering innovative solutions and services to Tyco's Tier 1 global verticals. Dual roal leading Sales and Service Operations as well as the division's CIO.
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VP, Global IT and Divisional CIO
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2006 - 2009
Reporting to the COO I was the CIO for a $6B division of Tyco.
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IT Director, Global Business Systems
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2002 - 2006
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Education
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2020 - 2020
IDEO U
Foundations in Design Thinking -
2019 - 2019
The Wharton School
Johnson Controls Extreme Leadership Program -
2015 - 2016
The Few
Advanced Strategies of Executive Leadership -
2014 - 2014
Prosci
Prosci Change Practioner -
Harvard Business School
Leading Change and Organizational Renewal -
Harvard Business School
Achieving Breakthrough Service -
Massachusetts Institute of Technology - Sloan School of Management
Supply Chain Strategy and Management -
University of Pennsylvania - The Wharton School
CIO Academy -
Wilfrid Laurier University
Honours Bachelor of Business Adminstration, Business Administration, Management and Operations
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