Sharon Miller
Referral Office Assistant at Care Dimensions (formerly Hospice of the North Shore & Greater Boston)- Claim this Profile
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Bio
Experience
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Care Dimensions
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United States
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Hospitals and Health Care
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200 - 300 Employee
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Referral Office Assistant
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Jan 2019 - Present
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Customer Service
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Jul 1997 - Dec 2018
-Assist customers in obtaining medical supplies in both a retail setting or via telephone -Address any questions or concerns that may arise about products or product usage -Verify insurance coverage/eligibility; gather requisite authorizations/approvals -Process and review appropriate documentation to ensure accurate transaction processing and timely billing; familiar with ICD-10 and CPT codes -Employ Fast Track to conduct data entry accurately and proficiently -Maintain compliance with company policies and procedures while following HIPPA guidelines -Perform Mastectomy and Surgical Stocking fittings Additional duties: -Assist management in the implementation of fundraising and marketing events -Assist management in the formation of new partnerships and the strengthening and solidifying of pre-existing partnerships Show less
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