sharon marks
Claim Examiner at guard.me International Insurance- Claim this Profile
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English Native or bilingual proficiency
Topline Score
Bio
Kate Hammond
Sharon was a great resource for me when issues arose and I needed assistance; as a Senior Claims Representative she shared her experience with our team. She was kind, knowledgeable and did her best to ensure that the customer was taken care of.
Kate Hammond
Sharon was a great resource for me when issues arose and I needed assistance; as a Senior Claims Representative she shared her experience with our team. She was kind, knowledgeable and did her best to ensure that the customer was taken care of.
Kate Hammond
Sharon was a great resource for me when issues arose and I needed assistance; as a Senior Claims Representative she shared her experience with our team. She was kind, knowledgeable and did her best to ensure that the customer was taken care of.
Kate Hammond
Sharon was a great resource for me when issues arose and I needed assistance; as a Senior Claims Representative she shared her experience with our team. She was kind, knowledgeable and did her best to ensure that the customer was taken care of.
Experience
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guard.me Canada
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Canada
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Insurance
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1 - 100 Employee
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Claim Examiner
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Oct 2022 - Present
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Team Lead, Customer Care Specialist
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Aug 2019 - Oct 2022
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Professional Claims Assistant
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Mar 2016 - Aug 2019
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Intact
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Canada
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Insurance
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700 & Above Employee
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Sr. Claims Representative
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Sep 2002 - Nov 2014
Specialized in handling total loss settlements Investigated and processed automobile claims (Personal & Commercial) Took initial reports of automobile/property claims & serviced claims inquiry calls in a queue environment. Specialized in handling total loss settlements Investigated and processed automobile claims (Personal & Commercial) Took initial reports of automobile/property claims & serviced claims inquiry calls in a queue environment.
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Liberty Mutual Insurance
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United States
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Insurance
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700 & Above Employee
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Jr/Sr. Claims Representative
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Dec 1989 - Aug 2002
Bodily injury screening/Monitoring of files with minor to moderate exposure Represented subrogation matters in small claims court up to pre-trial level Obtained outstanding achievements in subrogation recovery and allocated cost control Settled Total losses Handled first party claims in Automobile (PD) and minor property claims via telephone Provided clerical support to both Claims and Personal Sales departments Bodily injury screening/Monitoring of files with minor to moderate exposure Represented subrogation matters in small claims court up to pre-trial level Obtained outstanding achievements in subrogation recovery and allocated cost control Settled Total losses Handled first party claims in Automobile (PD) and minor property claims via telephone Provided clerical support to both Claims and Personal Sales departments
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Education
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Seneca College of Applied Arts and Technology
Insurance Courses -
South Regent Polytechnic, WI
Secretarial Studies