Experience

Millennium Biziness Solutions

• South Africa
• Business Consulting and Services
• 1 - 100 Employee

• Director: Research Consultancy

  • Sep 2017 - Present

  Responsible for assisting companies and individuals with short-term market research, competitor analysis, entry mode strategies, benchmarking studies, report reviews as well business advisory services. Key Accomplishments: • Developed and recommended an entry mode strategy through conducting market research and competitor analysis for an Indian telecom company investigating the viability of entering Zimbabwean and Zambian markets. • Analyzed the impact of Covid-19 on the South African Higher Education Sector and universities’ responses in adapting their teaching and learning for a US company providing a student-first connected learning platform, towards the development and enhancement of e-learning products and services. • Produced a competitor analysis report for a US on-demand recruitment company across indicators such as business models, compliance, funding sources, product and service offerings. • Delivered recommendations for an Australian company on the viability foreign doctors offering telehealth services, by reviewing regulatory frameworks of the medical fraternity, telehealth industries, medica and drugs & medicine control boards in selected developing nations. • Analyzed the South African flooring industry for a German company considering entering the industry, through investigating the construction sector and providing information on the future outlooking of flooring. Show less



TheOMG

• South Africa
• Business Consulting and Services
• 1 - 100 Employee

• Executive Manager

  • Nov 2021 - Jun 2022

  The CEO’s right hand, requiring acquaintance with The OMG’s current and potential projects and various stakeholders to understand the prioritization of various activities, the various variables that need to be taken into account in order to arrive at optimal prioritization decisions. The CEO’s right hand, requiring acquaintance with The OMG’s current and potential projects and various stakeholders to understand the prioritization of various activities, the various variables that need to be taken into account in order to arrive at optimal prioritization decisions.



Social Surveys Africa

• South Africa
• Research Services
• 1 - 100 Employee

• Program Manager

  • Oct 2018 - Jun 2019

  Fulfilled position as Programme Manager for a social research organization, which role evolved to marketing manager and staff wellness upon identifying the gaps and needs in the company. Key Accomplishments • Identified and ventilated staff wellbeing issues at a South African social enterprise, in a Programme Manager role which increased morale and reduced staff turnover by 50%. • Developed a marketing strategy and implemented the first communication and branding strategy towards assisting a 30-year-old social enterprise become more profitable and reduce reliance on donor funding. • Conducted a Corporate Social Investment (CSI) benchmark study for a client in the energy sector against 12 other global leaders in the mining, oil & gas, and energy sector on 5 parameters towards improving the client’s performance in CSI. • Developed, implemented, monitored and oversaw a stakeholder management system which allowed the company to effectively monitor its performance towards client acquisition targets and enhanced business development and presales activities. Show less



technobunnies

• South Africa
• Writing and Editing

• Consultant

  • Jan 2018 - Apr 2018

  Accomplishment: • Reviewed the British Council funded study into the state of Inclusive Education and the implication of teacher training programmes on Inclusive Education in South Africa. Accomplishment: • Reviewed the British Council funded study into the state of Inclusive Education and the implication of teacher training programmes on Inclusive Education in South Africa.



Jouvence Slimming and Beauty

• Cape Town Area, South Africa

• Founding Director

  • Mar 2014 - Sep 2017

  Key Accomplishments: • Developed, implemented, monitored and oversaw the following: - Companywide business processes and IT systems to effectively improve customer communication and response time by 60%, reducing the time therapists spend on admin tasks and thus maximizing the number of clients serviced. - Policies for HR, recruitment, code of conduct, training manuals and a repository system to improve the effectiveness of the entire business. • Implemented new business operational model that still ensured the continuation and enhancement of services at reduced costs following reviews after 1.5 years and 2.5 years, which reduced company overheard by 30%. Show less



PSP Icon

• South Africa
• Business Consulting and Services
• 1 - 100 Employee

• Senior Consultant

  • Jul 2013 - Feb 2014

  Accomplishment • Designed and conducted an analysis of a university’s HR, Payroll, ITC divisions as well 42 academic departments to deliver an academic model highlighting the strategic and viability position of 42 academic departments which assisted the university come out of administration. Accomplishment • Designed and conducted an analysis of a university’s HR, Payroll, ITC divisions as well 42 academic departments to deliver an academic model highlighting the strategic and viability position of 42 academic departments which assisted the university come out of administration.



EON Consulting

• South Africa
• Business Consulting and Services
• 1 - 100 Employee

• Management Consultant

  • Oct 2011 - Mar 2012

  Key Accomplishments • Conducted a root cause analysis and assessment of Eskom’s underperforming networks in a selected region to analyze the high impact feeders contributing the most to supply average interruption frequency Index (SAIFI) and supply average interruption duration index (SAIDI), then delivered reports on 18 Eskom feeders with recommendations on capital, operations and maintenance improvements to reduce SAIDI/SAIFI. • Analyzed global energy crisis between 2000 and 2012, identifying root causes, best practices and produced a report with recommendations on successful mechanisms for South Africa to avoid a repeat of the 2008 energy crisis and how to respond to such crisis in the future. Show less



Catalyst Business Solutions

• United States
• IT Services and IT Consulting
• 100 - 200 Employee

• Business Consultant

  • Jan 2010 - Jul 2011

  Project – Business Process Analysis Developed and deployed standardised business processes for six key departments in each of the company’s eight global offices (USA, UAE, Egypt, India, Cameroon, Nigeria, Senegal & Morocco), this included: • Understanding and developing business requirements specifications (running interviews with designated managers). • Designing business process with flow charts for Finance, HR, Legal & Admin, Sales & Marketing, Operations and Delivery departments, utilising Microsoft Visio. • Documenting detailed procedures for the designed processes. • Testing processes and procedures for feasibility by piloting them in one of the global offices. • Deploying processes onsite at the Senegal office (Pilot site). • Coordinating designated project resources. Achievements • The client adopted all recommended standardized business processes and has seen vast improvement in their operations in Senegal and worldwide. Show less



Silimela Development Services

• Cape Town

• Project Manager - Consultant

  • Feb 2009 - Dec 2009

  Key Accomplishments: • Planned, coordinated and oversaw the delivery of a development framework that informed budget, priority alignment and all planning processes and resource allocations for 14 provincial departments in Gauteng Province. • Headed a foresight visioning process to produce a set of scenarios and identify strategic choices to be made ‘today’ for the sustainable future of King Sabata Dalindyebo Local Municipality and delivered a report on the possible future of Umthatha community. Show less



Police Federation of England and Wales

• United Kingdom
• Law Enforcement
• 100 - 200 Employee

• Research Officer

  • Mar 2008 - Dec 2008

  Job Requirements • Preparing briefings based on analysis and interpretation of available statistical data on topical work-related issues. • Drafting circulars and other correspondence as required. • Providing information, advice and guidance on request to members of the Joint Central Committee, Joint Branch Boards, and others on a wide range of work-related issues. Accomplishment: • Investigated and evaluated the 2008/2009 pay increase for industries in the UK, and produced a report which assisted the Police Negotiation Board with upcoming pay negotiations. Show less



MCA Urban and Environmental Planners

• South Africa
• Public Policy Offices

• Management Consultant

  • Feb 2007 - Sep 2007

  Responsibilities – Consulting on the fields of governance, economic development, public policy, strategy development and GIS • Conducting needs analysis, preparation of tenders and proposals. • Conducting market research and analysis (qualitative and quantitative research). • Developing economic development strategies. • Data analysis, management and mapping utilising Geographical Information System applications (ArcInfo). Key Accomplishments • Audited a select number of housing projects delivered through the People’s Housing Process Programme in Western Cape’s townships, delivering a model for the effective and successful management and delivery of the People’s Housing Process Programme for the National Government. • Wining a bid for a project to look into the delivery of Microeconomic Development Strategies for the Western Cape. Show less



City of London Corporation

• United Kingdom
• Government Administration
• 700 & Above Employee

• Technical Officer

  • Feb 2005 - Nov 2006

  Responsibilities • Assist the planning and transportation department to deliver a high quality, efficient and effective planning monitoring and information service. • Creating and maintaining key planning and transportation data sets for the Department’s GIS. • Collecting information relevant to the replacement of the City’s development plan, in monitoring the implementation of planning policies. • Analysis and dissemination of planning-related information, utilising software such as Arc GIS and Uniform. • Producing information reports such as the Retail Info, which are published on the City’s website. Accomplishment: • Surveyed and mapped on GIS, the City of London’s retail stock and trends over a 6-month period, producing a 10-year Retail Info report which facilitated the replacement of the City’s development plan in monitoring the implementation of planning policies. Show less



Western Cape Government

• South Africa
• Government Administration
• 700 & Above Employee

• Constitutional Planner

  • Aug 2002 - Sep 2004

  Key Accomplishments: • Planned, coordinated and oversaw the delivery of a 4 weeks training Certificate Programme in Developmental Local Government with 40 municipal officials graduating. • Surveyed and investigated the participation, or lack thereof, of women in local government in the Western Cape province to produce a report on issues affecting women’s participation with recommendations including a conference. • Initiated, orchestrated, planned, coordinated and executed a Woman in Local Government Conference involving national, provincial and local champions, to deliberate and devise solutions to the challenges of women’s participation in local government. • Initiated intervention and capacity building programmes to assist government officials deliver as per the mandate of the national Local Economic Development Fund in 30 Western Cape Municipalities. Show less



KPMG South Africa

• South Africa
• Business Consulting and Services
• 700 & Above Employee

• Research Assistant

  • Sep 2001 - May 2002

  Responsibilities -Worked within the tourism consultancy division assisting the senior consultant with the following: • Market research and analysis, report writing and project administration. • Client liaison, organising meeting, presentations and workshops with the Local Tourism Bureau, and other stakeholders. • Creating, managing and updating a tourism product database for the City of Cape Town. Key Accomplishments: • Delivering background information document pertaining to the development of a resort in Mumbai • Mapped out a tourism product database for the City of Cape Town, towards delivering a Tourism Development Strategy. Show less