Chief Information Officer

• Oct 2020 - Present

Non-Profit FQHC network with 20+ locations, providing healthcare and social services to 100,000+ underserved residents of Los Angeles County Non-Profit FQHC network with 20+ locations, providing healthcare and social services to 100,000+ underserved residents of Los Angeles County

IT Executive - IT Corporate

• 2017 - 2020

Led IT services for 11 hospitals, and associated ambulatory networks including all staffing and operations. Managed 90 total FTEs with nine direct reports. Oversaw IT strategy, budgets, planning, and implementation of local and corporate projects. Served as IT subject matter expert for population health IT system wide. • Directed IT strategy to stand up value-based care IT capability to support 100,000 full-risk lives in Northern and Central Region and 20,000 lives in Medicare (MSSP) ACO in LA markets. • Implemented various Ambulatory EHR capabilities to support value-based care, including HCC module, care management applications, referral management capabilities, HIE and out-of-network alerting system. • Led development of portfolio of Tableau Analytics, including super utilizer, quality, leakage, readmission, post-acute spend, and various other analytics. • Developed IT affiliate model supporting EMR implementation and subsidies. • Planned and implemented ESRI pilot for geo-mapping SDOH and other population health attributes. • Facilitated multiple HIE projects, including LANES, ConnectLA, and other interoperability initiatives. • Executed due diligence activities for various acquisition efforts • Served as executive sponsor for implementation of HealtheCare (significant enterprise-wide project supporting care management activities for capitated and other value-based care populations). Completed ROI; planned, budgeted, and implemented on time and on budget. • Formed IT governance process, committees, and structure in all 11 markets; developed KPIs and led planning/strategy sessions to support effective IT planning. • Planned, budgeted, and implemented infrastructure to support Medicare ACO start-up in Southern California Region and replicated capabilities when ACO went enterprise-wide. • Led IT business intelligence function to design, develop, and implement self-serve analytics to support actionable analytics for ACO. Show less

Vice President & CIO

• 2010 - 2017

Directed Information Technology, Clinical Informatics, Business Intelligence departments. Assumed administrative responsibility for Laboratory, Radiology, and Cancer Services departments. Served as regional lead facilitating IT strategies for MACRA and MIPS projects. Supported HIE and other connectivity projects with both employed/foundation and community ambulatory environments. Managed overall chain of command of 200 employees, including six direct reports. • Developed data warehouse representing all major data sources used within medical center in support of self-serve analytics. • Implemented business intelligence platform, using MySQL, Tableau, and other technologies. • Became first Glendale executive to become Lean certified. • Planned and implemented Lean Six Sigma program training over 100 associates in Lean design. • Facilitated large Lean projects, LOS reduction ($1,600,000 saved in year one), in-network management, ED throughput, and flow projects with measurable improvements. • Planned, budgeted, and executed $5,000,000 capital project to replace cancer center linear accelerator and aesthetic improvements to cancer center to improve privacy, patient flow and patient experience. • Managed multiple large clinical initiatives to support reduction in sitter utilization, secure texting solutions, remote scribe solutions, Dragon, and many others. • Became only executive certified by GE in Change Management and led change management training for Adventist Health Glendale. • Led significant change initiatives in support of new CVIS and Radiology PACS solutions. • Directed significant change management around patient safety initiatives. • Led teams that improved process and outcomes in several processes, including ED triage, door-to-doctor, and door-to-discharge for ED patients; reduced 20 minutes off discharge time for ED LOS. • Planned, budgeted, and executed transfer center capability to keep patients in network, reducing outmigration by 30% first year. Show less

Director, IT

• 2001 - 2010

IT Director

• 1996 - 2001