Experience

Forge Group Australia
• Property Manager


Yu Xia Luo Pty Ltd

• Administrative Coordinator

  • Nov 2020 - Jan 2022

  • Provided vital support to senior executives and managers within different business groups. • Planned all aspects of the trips for the founder to ensure a smooth travel inter-state and internationally in South Africa and Thailand. Conducted thorough research and planning on transportation, accommodation, food and activities, which led to safe and satisfying journeys. • Earned strong trust from the founder and took on responsibilities of many important tasks. She appreciated that I took good care of people and herself. • Highly organised with coordinating documents, supplies and project resources. Show less



L'Oréal Paris

• France
• Personal Care Product Manufacturing
• 200 - 300 Employee

• Sales Associate

  • Nov 2019 - Mar 2020

  Helped manager with running a pop-up shop in Chadstone shopping centre. Contributed to the shop setup and top sales performance and generated over $20,000 revenue in a few hours collectively. Earned trust from the customers due to my make-up skills and extensive product knowledge. • Learnt the products and equipment quickly due to my passion for learning and practicing. • Implemented up-selling strategies, and worked alongside retail representatives to boost sales by enhancing product presentation and advertising collateral. • Maintained accurate records related to sales, returns and inventory availability. • Educated customers about products and self-maintenance for skincare based on their individual Show less



Wcosmetics

• United Kingdom

• Beauty Sales Consultant & Marketing Assistant

  • Sep 2018 - Nov 2019

  Beauty Sales Consultant achievements: • Achieved top sales for 3 months. Customers appreciated my empathy and recommendation for products that are right fit for them, and they were willing to open up because they felt I am a good listener. Being able to remember customers even after a while also made them feel welcomed. • Invested extra time to research about all the products, which led to the opportunity of training multiple new team members due to my extensive knowledge. Helped new staff reduce the learning time from 5 days to 1 day by highlighting the key products, ingredients and selling points. Live Media and Marketing Assistant achievements: • After 2 months as the Beauty Sales Consultant, the company also asked me to be the Live Media and Marketing Assistant because they were impressed with my social media posts on the products. • Expanded a new marketing channel on the Redbook app, which achieved over 1000 followers within 2 months. Increased the number of online enquiries by 25% through this channel. • Conducted 3 solo 2-hour live streaming to sell the products. Generated between $50,000 and $70,000 revenue for each live streaming, which was 5 times more than the target of $5,000 to $10,000. Viewers enjoyed the way I introduced the product and made it fun and relevant, as well as the interaction based on their comments. Show less



Dianping Pty Ltd

• Digital Marketing & Social Media

  • Aug 2017 - May 2018

  • Ran a successful online campaign about pets, which increased the new WeChat subscribers by 30%. • Managed over 10 promotions to help restaurants get exposure and attracted new customers. • Ran a successful online campaign about pets, which increased the new WeChat subscribers by 30%. • Managed over 10 promotions to help restaurants get exposure and attracted new customers.