Experience

Dickman Law Firm

• United States
• Law Practice
• 1 - 100 Employee

• Associate Attorney

  • Apr 2021 - Present

• Legal Intern

  • Oct 2019 - Mar 2021



Rivers Casino Des Plaines

• United States
• Entertainment Providers
• 200 - 300 Employee

• Pit Manager

  • Jun 2011 - Jun 2016

  ▪ Responsible for insuring that all dealers, dual rate supervisors, and supervisors are performing within regulatory compliance and at the very least, meeting company standards. Necessary action taken for those that did not adhere to the standard.▪ Protecting company assets, including sensitive materials and monies▪ Completing necessary paperwork to uphold the integrity of the operation as outlined by state and federal laws.▪ Responsible for upholding a safe environment for the employees and guests alike.▪ Participated in the interview process for prospective dealers and supervisors.▪ Created a program to help guide and mentor all newly hired employees in the table games department which enables them to become acquainted with various compliance testing and departmental expectations. This program has helped our department of almost 500 employees remain consistent.▪ Providing nothing but the best in customer service to our guests▪ Helped facilitate the first blackjack tournament that was held for the highest and most significant players at the casino. Choosing the best dealers, creating paperwork to track casino chips, working closely with marketing and the Illinois Gaming Board, and training the dealers to make sure that the tournament ran according to regulations.▪ Chosen to create internal control procedures for new table games to be reviewed by the Vice President of Table Games and then forwarded to the Illinois Gaming Board for review.▪ Played an integral part in the scheduling and training of new employees (almost 500 total) prior to the grand opening of the casino in only a few weeks at the beginning of July 2011.



Horseshoe Hammond Casino

• United States
• Gambling Facilities and Casinos
• 700 & Above Employee

• Floor Supervisor

  • May 2002 - Jun 2011

  Taught mini-baccarat to dealers▪ Performed the duties of both the “dealer pencil” and “supervisor pencil” efficiently. Scheduled employees to their assigned sections and made sure that all end of gaming day paperwork was completed accurately.▪ Assisted the table games management team with customer situations, mechanical issues, and operations▪ Transitioned the paper supervisor “roadmap” to an Excel spreadsheet, promoting the companies “Go Green” efforts ∙ Supervise the dealers to insure that they are dealing within set policies and procedures∙ Provide guests with legendary service and issue complimentary vouchers∙ Assist management in making sure assigned section ran smoothly and players were accurately being rated∙ Assist in the teaching of Pai Gow Tiles to prepare dealers and management for the opening of the new game.▪ Completing necessary paperwork when needed to be in compliance with federal and state regulations▪ Working as a team on special projects with management to reduce dealer errors and to make sure all dealers are being graded on customer service skills▪ Interacting with the dealers as a “Buzz Leader” which transitions the dealers from home to work▪ Nominated for “Leader of the Quarter,” fourth quarter 2008



Dakota Watch Company

• United States
• Retail
• 1 - 100 Employee

• Store Manager

  • Mar 2001 - Apr 2002

  Increased store sales through merchandise displays and training employees to be more knowledgable about the products. Responsible for hiring employees and training them in various areas including sales and watch repair. Performed required reports for corporate which showed the financial stance of the particular store. Increased store sales through merchandise displays and training employees to be more knowledgable about the products. Responsible for hiring employees and training them in various areas including sales and watch repair. Performed required reports for corporate which showed the financial stance of the particular store.