Experience

SAFE I.S. Ltd

• Customer Service Assistant

  • Feb 2019 - Present

  Supplying Job Packs for the Service Engineers daily schedules, uploading Fire Risk Assessments to the bespoke database, creating invoices, pro formas and credit notes for Fire Risk Assessments, Fire Warden Training and Service Contracts, overseeing the company email box, answering queries regarding products, servicing and accounts, taking payments over the telephone using Sage, uploading suppliers invoices to Sage as well as other internal accounting, answering telephone queries and customer… Supplying Job Packs for the Service Engineers daily schedules, uploading Fire Risk Assessments to the bespoke database, creating invoices, pro formas and credit notes for Fire Risk Assessments, Fire Warden Training and Service Contracts, overseeing the company email box, answering queries regarding products, servicing and accounts, taking payments over the telephone using Sage, uploading suppliers invoices to Sage as well as other internal accounting, answering telephone queries and customer service queries, stationery ordering. Show more Show less



Berry Recruitment

• PA

  • Nov 2016 - Feb 2019

• PA

  • Nov 2016 - Feb 2019



McMillan Williams

• Legal Secretary and Liaison Secretary

  • May 2016 - Oct 2016

  McMillan Williams Solicitors – Legal Secretary & Liaison Secretary – Crime Department(May 23rd 2016 – Present)Working as a Legal Secretary as well as being promoted to Liaison SecretaryTyping a variety of documents from correspondence to Telephone/Attendance/Preparation Notes.Opening new files on a daily basis and entering information in as detailed a way as possible onto the Database MatterSphere.Arranging representation for Client’s at Police Stations, Magistrates… McMillan Williams Solicitors – Legal Secretary & Liaison Secretary – Crime Department(May 23rd 2016 – Present)Working as a Legal Secretary as well as being promoted to Liaison SecretaryTyping a variety of documents from correspondence to Telephone/Attendance/Preparation Notes.Opening new files on a daily basis and entering information in as detailed a way as possible onto the Database MatterSphere.Arranging representation for Client’s at Police Stations, Magistrates Court and Crown Courts.Making Appointments for Solicitors and Counsel to attend Prison Visits.Performing as office manager in the capacity of Liaison Secretary. Keeping records of holiday and sickness absence. Took the St John Ambulance First Aid Course as well as a Fire Marshall Course. Was responsible for ordering stationery as well as bespoke paper and business cards. Keeping an extensive diary that covered 4 offices all within the extensive Crime Department.Sat front of house on a daily basis as receptionist and assisted the general public with legal enquiries. Show more Show less



LexiKon Virtual Limited

• P.A./Secretary

  • Jun 2015 - Mar 2016

  Working as a P.A./Secretary to the Company Director.Typing and preparation of various document types including letters and e-mails.Other duties included, data entry for time recording and invoicing, preparing monthly invoices, filing, copying and archiving, responding to client queries by telephone and email, meeting and greeting clients, maintaining client files and incoming correspondence and diary upkeep.General office duties include maintaining office equipment and… Working as a P.A./Secretary to the Company Director.Typing and preparation of various document types including letters and e-mails.Other duties included, data entry for time recording and invoicing, preparing monthly invoices, filing, copying and archiving, responding to client queries by telephone and email, meeting and greeting clients, maintaining client files and incoming correspondence and diary upkeep.General office duties include maintaining office equipment and stationery ordering. Show more Show less



Babyseen Limited

• Video Production Manager

  • Feb 2013 - Jun 2015

  This is a creative role. Producing short biographical video clips of historical interest.



Abbey Legal Protection

• Legal Assistant

  • Jan 2011 - Nov 2011

  Working in a large department of Employment Solicitors producing:-Typing and preparing a wide range of documents, letters, e-mails, legal correspondence, Witness Statement, Reports and Employment Tribunal Forms (audio and copy).Extensive telephone liaison with clients (personal and company), internal service departments and partners within the legal profession.Inputting client progress information on to an internal (Partner) database and keeping the system current and… Working in a large department of Employment Solicitors producing:-Typing and preparing a wide range of documents, letters, e-mails, legal correspondence, Witness Statement, Reports and Employment Tribunal Forms (audio and copy).Extensive telephone liaison with clients (personal and company), internal service departments and partners within the legal profession.Inputting client progress information on to an internal (Partner) database and keeping the system current and updated. Show more Show less



Charles Brown Solicitors

• Legal Secretary

  • Aug 2006 - May 2009

  Working as a Secretary to a Sole Practitioner Solicitor producing documents relating to contentious and non contentious construction law. Also experience, from a secretarial view point, in assisting with Arbitrations, Adjudications and Mediations.Copy, audio and impromptu typing and preparation of various document types including letters, e-mails, Claim Letters , Defence, Reply to Defence, Counterclaims, Particulars of Claims, Instructions to Counsel, Disclosure Lists, Cost Estimates… Working as a Secretary to a Sole Practitioner Solicitor producing documents relating to contentious and non contentious construction law. Also experience, from a secretarial view point, in assisting with Arbitrations, Adjudications and Mediations.Copy, audio and impromptu typing and preparation of various document types including letters, e-mails, Claim Letters , Defence, Reply to Defence, Counterclaims, Particulars of Claims, Instructions to Counsel, Disclosure Lists, Cost Estimates, Case Summaries, Draft Orders for Directions, Witness Statements, attendance notes, court forms.Other duties included compiling trial bundles, data entry for time recording and invoicing, preparing monthly invoices, maintaining dedicated legal databases and filing systems (both electronic and paper), preparing client care letters and retainers, closing matters, copying and archiving, responding to client queries by telephone and email, meeting and greeting clients, maintaining client files and incoming correspondence, can organise conference calls and diary upkeep.General office duties include maintaining office equipment and stationery ordering. Show more Show less



FirstAssist Services Ltd

• Employement Law Administrator

  • Jan 2002 - Jul 2006

  Working as an administrator for the Employment Law Department of FirstAssist Services Limited (formerly a subsidiary of Royal & Sun Alliance) providing administrative and secretarial support to Employment Law Advocates.Typing and preparing a wide range of documents, letters, e-mails, legal correspondence, Witness Statement, Reports and Employment Tribunal Forms (audio and copy).Creating invoices and collecting VAT and Co-Insurance payments.Extensive telephone liaison… Working as an administrator for the Employment Law Department of FirstAssist Services Limited (formerly a subsidiary of Royal & Sun Alliance) providing administrative and secretarial support to Employment Law Advocates.Typing and preparing a wide range of documents, letters, e-mails, legal correspondence, Witness Statement, Reports and Employment Tribunal Forms (audio and copy).Creating invoices and collecting VAT and Co-Insurance payments.Extensive telephone liaison with clients (personal and company), internal service departments and partners within the legal profession.Inputting client progress information on to an internal (Access) database and keeping the system current and updated.Ordering department stationery and maintaining department holiday records. Show more Show less