Sharon Jepkoech
Account Manager at ACCPA- Claim this Profile
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Bio
Experience
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ACCPA Solutions Inc.
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United States
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Technology, Information and Internet
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1 - 100 Employee
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Account Manager
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Dec 2022 - Present
ACCPA is the world's premier provider of PEP and Sanctions data to financial institutions through its World-PEP Database. ACCPA is also the leading provider of e-learning training to corporate professionals across the world. My role is to help manage client relationships, manage the country's group accounts and coordinate business activities within Kenya ,South Sudan and Somalia. Duties and responsibilities -Creating and monitoring targets for the national sales department in the three countries. -Building a trusting and professional relationship with clients. -Meeting with clients and account managers. -Ensuring that all accounts are looked after and maintained. -Supervising and managing regional salespeople in your department. -Following up on complaints and queries on behalf of clients. -Promoting new services and products to clients in your department. -Reporting to senior management on the status of your accounts. -Taking a leading role in presentations and proposals for national accounts. -Monitoring and identifying market trends, competitors, and new sales leads. Show less
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Sunset Electrical company
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Nairobi County, Kenya
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Documentation Personell
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Jun 2021 - Dec 2022
I was responsible for outlining a long-term storage strategy, working with colleagues to ensure consistency of documentation practice across the company, among these Duties and Responsibilities: -Reviewing reports from field technicians. -Ensuring accurate data is submitted to the client through thorough quality analysis of all field -Responding timely to clients’ queries regarding reports. -Undertaking other duties as directed by the line manager of the reports submitted to the client.------ Offering support to field technicians to ensure quality reports, compiling reports, and ensuring that they meet ATC Tower -Maintenance standards ensuring Timely delivery of reports to ATC Kenya Show less
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Adept Technologies Kenya
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Kenya
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Outsourcing and Offshoring Consulting
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1 - 100 Employee
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Data Digitization agent
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Apr 2022 - Oct 2022
Performed digitization through Adept Technologies on Kenya`s high court, Milimani Law court Duties and Responsibilities: - Handled scanned paper-based documentation to digital format and electronic storage. - Reviewed scanned images to ensure high-quality images were captured. - catalog, tracked, monitored, and maintained the status of the digitization effort. -Reviewed procedures and developed digitization process improvements that were necessary. - Collaborated with High court subject matter experts to determine the disposition of documents that were successfully scanned and of documents that were not suitable for scanning. -Submitted document files to the AMCOM Electronic Data Information Server as required. - Performed routine duties that relate to tasks including preparation of reports and maintenance of various spreadsheets Show less
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Geneplus Global Limited
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Kenya
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Veterinary Services
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1 - 100 Employee
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Research Officer
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Jan 2021 - May 2021
-Writing up proposals and designing research. -Representing the company in its Skype interviews. -Identifying company resource needs. -Collecting and analyzing company data for the company’s progress. -Writing reports. - Database system administration. -Representing the company in training sessions -Writing up proposals and designing research. -Representing the company in its Skype interviews. -Identifying company resource needs. -Collecting and analyzing company data for the company’s progress. -Writing reports. - Database system administration. -Representing the company in training sessions
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Africa Plantation Capital
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Kenya
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Farming
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1 - 100 Employee
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Client Relationship Manager
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Jan 2020 - Oct 2020
-Coordinating and working with sales agents -Sales and Marketing of the company’s products -Making cold calls or reaching out to prospects. -Following up with prospects several times throughout the sales cycle to ensure needs are being met. -Presenting and demonstrating the value of products and services to prospective buyers. -Compiling and analyzing data to find trends. -Staying current on company offerings and industry trends. -Maintaining a database of contact information. -Building long-lasting, mutually beneficial relationships with external contacts and internal departments to create a better customer experience. Show less
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Medical Records Clerk
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Jan 2019 - Dec 2019
-Documentation of files. -making new entries on patient files. -retrieving and archiving files. -collecting -files from the wards -feeding data to the system on patient population and new entries -Documentation of files. -making new entries on patient files. -retrieving and archiving files. -collecting -files from the wards -feeding data to the system on patient population and new entries
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Education
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Rongo university
Applied statistics with computing, Research Methodology and Quantitative and qualitative methods