Sharon Ingman
Programme Manager at Abacus Solutions International Ltd- Claim this Profile
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Experience
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Programme Manager
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May 2010 - Present
Managing the implementation of new technology to create opportunities that fund good causes using card payment systems. Defining business requirements, establishing organisational structure and working practises and procedures. Setting standards ensuring business/industry compliance. Developing company policies. Involved in the development of supplier and customer contracts Managing the implementation of new technology to create opportunities that fund good causes using card payment systems. Defining business requirements, establishing organisational structure and working practises and procedures. Setting standards ensuring business/industry compliance. Developing company policies. Involved in the development of supplier and customer contracts
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Stoneman Limited
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United Kingdom
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Retail Office Equipment
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Director
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Nov 2006 - Present
Provision of interim Project/Change Management and IT Consultancy Provision of interim Project/Change Management and IT Consultancy
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Secure Electrans
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United Kingdom
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IT Services and IT Consulting
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1 - 100 Employee
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Programme Manager
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Oct 2009 - May 2010
Managing the implementation of a new device to enable customers to manage their gas and electricity consumption and make utility payments. Managing the implementation of a new device to enable customers to manage their gas and electricity consumption and make utility payments.
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Barclaycard
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United Kingdom
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Financial Services
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700 & Above Employee
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Project Manager
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Jul 1990 - Dec 2008
•Introduced new products, systems and services into the business as usual environments across all operational areas. Set up new teams. Set standards, processes and procedures, determined equipment, resources, business testing and training requirements. Interviewed and recruited staff. Included risk assessment, people/business impact and gap analysis. Business continuity and post implementation reviews;•Played a significant change management role in the business re-organisation of Barclaycard Corporate, integrating functions/departments and analysing/managing the impact on resources. Re-engineered the business to be more process and cost efficient saving the business c. £3 million per year. •Migrated from one telecommunications supplier to another saving the business £5m per year. Evaluated suppliers, key member of the decision making team for selection of new preferred supplier. Developed new business processes and procedures for business support.•Managed changes in well known high-street corporate organisations. Analysed the impact on staffing, systems, the businesses and their customers;•Managed the implementation of financial transaction processing facilities into the Africa Acquiring market, identifying and analysing their business needs. Worked with a third party Managed Service Provider re processing requirements and management reporting. Worked with 3rd Party Suppliers and offshore resources. Worked on the Supplier contract and developed the service level agreement.
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Capitol One
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United Kingdom
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Construction
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IT Project Manager
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Jan 2008 - Jul 2008
Implementation of system changes, using PMI methodology, to enable the business to offer balance transfers to greatly increase income potential. Implementation of system changes, using PMI methodology, to enable the business to offer balance transfers to greatly increase income potential.
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Produban
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Spain
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IT Services and IT Consulting
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400 - 500 Employee
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IT Change Manager
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Dec 2004 - Nov 2006
Managed IT changes into Cahoot, Abbey Business, Commercial Mortgages and Cater Allen. Analysed the impact on IT systems, the businesses and their customers;Chaired weekly Change Forums. Ensured business and all relevant IT resources were kept fully up to date with changes and their impacts; Managed IT changes into Cahoot, Abbey Business, Commercial Mortgages and Cater Allen. Analysed the impact on IT systems, the businesses and their customers;Chaired weekly Change Forums. Ensured business and all relevant IT resources were kept fully up to date with changes and their impacts;
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Business Analyst/Project Manager
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Sep 2004 - Dec 2004
Managed the preparation for an audit of two Health Centres. Reviewed processes and procedures and analysed targets Managed the preparation for an audit of two Health Centres. Reviewed processes and procedures and analysed targets
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Education
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Campion High School