Experience

CoreRecon

• United States
• Computer and Network Security
• 1 - 100 Employee

• Executive Assistant

  • Sep 2021 - Present

  •Provide general administrative support to CEO, including, but not limited to managing complex calendars, booking conference rooms, processing expense reports and invoices, coordinating travel, answering phones and screening incoming calls, organizing materials on drives. •Managed cross-functional team of 10 at headquarters. •Create and implement company policies and procedures. •Coordinate all internal and external meetings as well as conference registrations and organize/prepare meeting materials.•Deliver a high level of focus and strong relationship management skills to all clients.•Prep daily agenda for CEO •Diligent prep regarding meeting materials, joining instructions, document printing and related notes. •Monitor CEO’s inbox and outbox daily for efficiency and to proactively anticipate needs and action items. •Assist in document editing, proposals, contracts and formatting.•Act as the point of contact between executives, employees and clients.•Manage first level support for incoming customer inquiries via email and phone.•Facilitate internal communication (e.g. distribute information and schedule presentations)•Schedule and coordinate meetings with prospective investors; maintain investordatabase (meetings and feedback), document distribution, and daily communications.•Oversee employee personnel files, disciplinary meetings, terminations, and investigations.



UniqueHR

• United States
• Human Resources Services
• 1 - 100 Employee

• Client Relations Coordinator

  • Dec 2018 - Sep 2021

  • Provided HR and staffing support to 150+ clients, managers, and employees. • Managed 80-120 major client accounts by providing excellent client relations through periodic follow-up communication. • Provided training to over 250 new and existing clients. • Implemented strategic marketing tools by researching markets, social media websites, and current market trends.• Negotiated contract terms with potential and current clients on day-to-day basis.• Built, developed and managed relationships with existing clients ranging from senior C-level executives to more junior professionals across various business functions and companies.• Regularly met and engaged with clients virtually and on-site to understand their business priorities and recommend a program of action that drives high value, and client retention.• Onboarded new clients and introduced their purchased UniqueHR services and capabilities.• Collaborated with internal UniqueHR colleagues to maximize the value UniqueHR delivers to clients.• Provided resolution of problems or critical issues for assigned customers by aligning appropriate resources, including professional communication with all internal departments.•Anticipated future customer needs and proactively reached out to resources to internal departments to address them.

• Human Resources Assistant

  • Feb 2018 - Dec 2018

  •Administered program compliance with company Human Resources policies and procedures.•Served as a liaison between management and employees by handling questions, interpreting, and administering polices and helping resolve work-related problems.•Assisted in personnel processing, which included arrangement for background investigation, drug testing and physical exams, and security clearance documentation.•Assembled New Hire and Safety packages for more than 1,000+ new employees.•Scheduled, coordinates, and participated in new employee orientation training for 120+ clients.•Maintained, controlled, and updated sensitive personnel files, information, and records.•Coordinated benefits questions & issues with company HR as required.•Coordinated and assisted management team in processing troubled reports in accordance with company and program Policies and Procedures.•Maintained updated client list, headcount and call list.•Maintained confidentiality of all employee payroll and personnel information.•Provided training to other employees in HR administration, payroll, and benefits duties as directed.



Thorpe Plant Services, Inc.

• United States
• Construction
• 1 - 100 Employee

• Office Administrator

  • Jul 2016 - Feb 2018

  •Greeted visitors, answered telephone, responded to questions or requests, and conveyed messages as required.•Coordinated travel arrangements, meetings, updates and maintained calendar appointments.•Prepared required materials for conferences, meetings, calls, and various appointments.•Assisted with creation of reports, presentations, etc., including researching, compiling, analyzing and/or developing necessary information and materials.•Ensured the efficient daily operation of the office and department functions, including maintenance of supplies and equipment.•Managed organizing and maintaining office filing system.•Organized and maintained office filing system.•Reviewed and analyzed incoming memos and determined the appropriate course of action.•Received and responded to routine correspondence.•Served as a knowledge resource to other employees.



Trout Trucking

• United States
• Truck Transportation
• 1 - 100 Employee

• Administrative Assistant/ Billing Clerk

  • Jan 2014 - Feb 2016

  •Coordinated logistics for meetings (e.g. internal talks, customer visits, candidate interviews), including scheduling and ordering meals/refreshments.•Oversaw office supply inventories and initiate purchase requests and supply orders.•Prepared, submitted, and proactively tracked purchase requests.•Coordinated shipment and delivery of packages and equipment.•Coordinated and provided new hire training for 100+ employees.•Updated customer files and correct errors on internal TMS.•Updated customer vendor profiles and billing requirements.•Maintained and tracked changing requirements for invoicing assigned accounts.•Effectively communicated with all internal and external customers in person, via email and by phone.•Responded and resolved payroll inquiries from drivers.