Experience

Le Rocquier School
• United Kingdom
• Education Administration Programs
• 1 - 100 Employee
• Office Manager

  • Aug 2022 - Present


Government of Jersey

• United Kingdom
• Government Administration
• 700 & Above Employee

• Appointments Clerk

  • Jan 2021 - Aug 2022

  • Deal with all patients queries via telephone & Emails • Create all blood appointments on Trakcare • Ensure patients are looked after to a high standard • Input daily outcomes from Consultants • amend/update patients details on Trakcare • Provided support to other clinics when requested • Deal with all patients queries via telephone & Emails • Create all blood appointments on Trakcare • Ensure patients are looked after to a high standard • Input daily outcomes from Consultants • amend/update patients details on Trakcare • Provided support to other clinics when requested



Home

• Individual and Family Services
• 300 - 400 Employee

• Homemaker

  • Feb 2015 - Jan 2021

  Caring for my 2 young children, I will be looking at going back to work in the next 2 years Caring for my 2 young children, I will be looking at going back to work in the next 2 years



Bloch International

• Australia
• Retail Apparel and Fashion
• 1 - 100 Employee

• Customer Sales Representative

  • Mar 2014 - Feb 2015

  • Deal with all customers queries via telephone & Emails • Input daily orders & collections accurately • Ensure my customers where looked after to a high standard • Provided support to other departments when requested (Accounts) • Deal with all customers queries via telephone & Emails • Input daily orders & collections accurately • Ensure my customers where looked after to a high standard • Provided support to other departments when requested (Accounts)



Dominion Crew Solutions

• Marine Administrator

  • Oct 2013 - Dec 2013

  • Input all crew members onto a new system • Create Payroll/payslips and Input daily requests from Clients & process payments i.e. Monthly Salaries • Ensure all KYC was up to date for each Super Yacht, Captain & Crew Member • Input all crew members onto a new system • Create Payroll/payslips and Input daily requests from Clients & process payments i.e. Monthly Salaries • Ensure all KYC was up to date for each Super Yacht, Captain & Crew Member



Morvan Family Hotels

• Duty Manager / Head of front of house / General Assistant to Management

  • Mar 2013 - Oct 2013

  • Provide training, support and cover to my general manger, my staff and to our sister hotels • Risk Assessment of Hotel on a weekly basis • Organised, planned and implemented staff rotas and duties • Ensure compliance checks are completed & deal with all administration • Provide training, support and cover to my general manger, my staff and to our sister hotels • Risk Assessment of Hotel on a weekly basis • Organised, planned and implemented staff rotas and duties • Ensure compliance checks are completed & deal with all administration



HSBC Retail Banking and Wealth Management

• Business Operations

  • Jun 2008 - Apr 2012

  Client Data & Fee Management Control • Amend clients personal info and requests from investment managers; including amending client portfolios • Deducted management fees from Client accounts • Provided training and support for this role to new employees Payment Processing • Inputted daily requests from Clients and process payments i.e. Standing Orders • Rectified accounts, responsible for refunds and overpayments • Provided training and support for this role as and when required Show less



Luminar Ltd - Liquid & Envy Nightclub

• Bar Supervisor & Staff Trainer

  • Apr 2007 - Sep 2009

  • Responsible for monies including all tills and cashing up at close of business • Delivered excellent customer service and dealt calmly and professionally with any issues that arose • Organised, planned and implemented staff rotas and duties • Trained and supported new recruits in Bar Work and Health and Safety requirements • Responsible for monies including all tills and cashing up at close of business • Delivered excellent customer service and dealt calmly and professionally with any issues that arose • Organised, planned and implemented staff rotas and duties • Trained and supported new recruits in Bar Work and Health and Safety requirements



Islands Insurance

• Jersey
• Insurance
• 1 - 100 Employee

• Claims Assistant

  • May 1997 - Jun 2008

  • Assisted clients with claims by phone or face to face • Requested, investigated and reviewed claims, authorised replacements and repairs • Instructed engineers and loss adjusters • Assisted clients with claims by phone or face to face • Requested, investigated and reviewed claims, authorised replacements and repairs • Instructed engineers and loss adjusters