Experience

Community Alternatives, Inc.

• United States
• Non-profit Organization Management
• 1 - 100 Employee

• Accounting Clerk

  • Aug 2017 - Present



Circle of Friends, LLC

• 127 E Washington St., Suite 200, Suffolk, VA 23434

• Business Office Manager (ID/ Behavioral Health)

  • Aug 2014 - Jul 2017

  Manage company accounts, point of contact for vendors to schedule new services and resolving billing issues, pay all company monthly invoices and bills, renew annual business licenses and insurance premiums. Manage all company bank accounts for reconciling accounts while using Quickbooks. Create and update reports using Microsoft Office. Assist Human Resources with benefits open enrollment, employee verifications and scheduling employee training. Renew Individual's Medicaid, SNAP and SSI benefits. Manage Individual's bank accounts, distribute funds and pay monthly living expenses. Process employee biweekly payroll using ADP. Show less



Quality Living Of Hampton Roads, LLC

• Program Coordinator

  • Jul 2013 - Oct 2014



Our Summer Place, Inc

• Program Director

  • Apr 2009 - Oct 2013

  Managed the delivery of services and supports to adults with Intellectual and Developmental Disabilities daily Supervised Direct Support Managers who operate Residential Group Homes, Day Support Programs/Vocational Programs (living skills,pre-employment training), Home & Community Based Services (In-home supports). Monitored the quality of the services being provided to ensure that they meet the standards set by DBHDS and management. Maintained confidentiality of all Individual files and personal records; following HIPAA Privacy rules. Created Person-Centered plans for supports and behavior treatment plans for Individuals in all programs. Coordinated internal resources and facilitated communication of policies, practices, and procedures to all staff through in-service training programs. Performed Quality Assurance Audits monthly on all Individual and staff files and updated necessary documentation. Held intake meetings with family members, healthcare providers and support coordinators/case managers to create a plan to deliver program services needed. Show less



Circle of Friends, LLC

• Suffolk, VA 23434

• Office Manager

  • Feb 2007 - Apr 2009

   Manage daily operations of the office  Perform monthly quality audits on client files  Create and Distribute monthly quality reports to management  Release information to physician’s office with required authorization  Improved confidentiality and security of client personal records by 20%  Plan, organized and executed projects within budget restrictions  Organize training materials for training sessions   Manage daily operations of the office  Perform monthly quality audits on client files  Create and Distribute monthly quality reports to management  Release information to physician’s office with required authorization  Improved confidentiality and security of client personal records by 20%  Plan, organized and executed projects within budget restrictions  Organize training materials for training sessions 