Sharon Gu

Senior Product Consultant & Regional Technical Lead at Oracle | Responsys
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Contact Information
us****@****om
(386) 825-5501
Languages
  • English -
  • Chinese (Simplified) -

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Experience

    • Software Development
    • 1 - 100 Employee
    • Senior Product Consultant & Regional Technical Lead
      • Oct 2012 - Present

      Serve as a Tech Lead within the Tech Services unit of Oracle Marketing Cloud. Work directly with Enterprise clients and build/maintain the technology relationship. Uncover business needs and objectives and help leverage the Responsys Interact platform to help achieve implementation success. Lead all full cycle data integration projects, engage various support teams within the company, and help coordinate delivery of multiple products/services to clients. Serve as a Tech Lead within the Tech Services unit of Oracle Marketing Cloud. Work directly with Enterprise clients and build/maintain the technology relationship. Uncover business needs and objectives and help leverage the Responsys Interact platform to help achieve implementation success. Lead all full cycle data integration projects, engage various support teams within the company, and help coordinate delivery of multiple products/services to clients.

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Regional Technical Lead - Client Services Engineering
      • Jan 2010 - Oct 2012

      Responsibilities: * Collaborate with client to customize Yesmail's email marketing and analytics application according to their unique marketing objectives and functional requirements. * Responsible for scope, design and implementation of all project work on the team. * Provide day to day assistance to onsite & offshore engineers and production developers to support the teams's accounts. * Supervise team engineer's compliance with engineering guidelines and standards. * Develop specifications for client request for application extensions. * Design & Develop data integration solutions between Yesmail Platform & client systems. * Develop custom reports for clients * Client/team management and account management

    • United States
    • Advertising Services
    • 700 & Above Employee
    • Solution Developer
      • Jan 2006 - 2010

      Solution Developer & Client Services Solution Developer & Client Services

    • Information Services
    • 700 & Above Employee
    • Software Developer
      • 1999 - Jan 2006

      Software Developer and Client Services Software Developer and Client Services

    • United States
    • Architecture and Planning
    • 700 & Above Employee
    • Structural Engineer
      • 1994 - 1999

      Licensed Professional Engineer Licensed Professional Engineer

Education

  • DePaul University
    MS, Computer Science and Information Systems
  • State University of New York at Buffalo
    MS, Structural Engineering
  • Tongji University
    BS, Structural Engineering

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