Experience

Kearns Solicitors

• United Kingdom
• Legal Services
• 1 - 100 Employee

• Telephony Team Manager

  • Aug 1998 - Present

  Manager of the Litigation telephony team within Kearns Solicitors. Daily contact with our Clients and Customers. Dealing with any issues or queries from client or customers. Providing monthly figures and stats to our clients. Manager of the Litigation telephony team within Kearns Solicitors. Daily contact with our Clients and Customers. Dealing with any issues or queries from client or customers. Providing monthly figures and stats to our clients.



Link Financial Outsourcing

• United Kingdom
• Financial Services
• 1 - 100 Employee

• Team Leader

  • Aug 1998 - Oct 2014

  Working within the Litigation department, dealing with customers, courts and clients. Vetting accounts before issuing legal proceedings. Dealing with issuing claim form,admissions, up to and obtaining judgment, also dealt with return of goods, charging orders, bankruptcies and IVAs, varied orders, with incoming telephone calls from customers and clients. In charge of two teams , litigation and telephony teams. Working within the Litigation department, dealing with customers, courts and clients. Vetting accounts before issuing legal proceedings. Dealing with issuing claim form,admissions, up to and obtaining judgment, also dealt with return of goods, charging orders, bankruptcies and IVAs, varied orders, with incoming telephone calls from customers and clients. In charge of two teams , litigation and telephony teams.