Experience

Ryan Vending

• Canada
• Food and Beverage Services
• 1 - 100 Employee

• Customer Service Representative

  • Nov 2013 - Present

  Provided top rated customer service to vending clients, maintaining a friendly attitude and addressing any issues quickly and to the customers full satisfaction. Collected money from machines and vendors, issuing refunds when necessary. Entered new orders, controlled inventory and tracked point of sales using a handheld mobile computer device. Received, sorted and sequenced stock to increase efficiency and ensure timely deliveries. Loaded and unloaded van, transporting stock using a walking stacker. Using a planogram, set up displays, rotated stock and cleaned machines. Performed regular maintenance and minor repairs on machines. Responsible for maintaining the largest route on Vancouver Island, which included Ladysmith, Vancouver Island University, Duke Point Ferries & South Nanaimo. Show less



Lone Pine & Company’s Coming Publishing

• Merchandiser / Assistant Sales Representative

  • 2012 - 2013

  Generated business to business sales of magazines and display racks by cold calling, establishing positive relationships and following up to ensure full satisfaction with products and services. Maintained aesthetic quality of store selections, maximized sales and minimized inventory investment by following planogram to install new fixtures, control inventory, replenishing with new products and ensuring visually pleasing displays. Generated business to business sales of magazines and display racks by cold calling, establishing positive relationships and following up to ensure full satisfaction with products and services. Maintained aesthetic quality of store selections, maximized sales and minimized inventory investment by following planogram to install new fixtures, control inventory, replenishing with new products and ensuring visually pleasing displays.



Owner

• House Cleaning Services

  • 2010 - 2013

  Established a reputation for providing superior cleaning and customer service, generating most new business through word of mouth referrals. Provided full service, interior and exterior cleaning to residential and commercial clients. Regular clients included realtors, vacation homes owners and seniors. Responsible for all aspects of small business keeping including bookkeeping and marketing. Established a reputation for providing superior cleaning and customer service, generating most new business through word of mouth referrals. Provided full service, interior and exterior cleaning to residential and commercial clients. Regular clients included realtors, vacation homes owners and seniors. Responsible for all aspects of small business keeping including bookkeeping and marketing.



Sharrick Construction

• Bookkeeper / Office Manager

  • 2002 - 2009

  Responsible for all aspects of managing a construction office, including answering customer enquiries, maintaining customer databases, creating business correspondence and keeping organized files. Followed up on delinquent accounts, first by calling customers then by filing liens. Performed all bookkeeping duties, using Simply Accounting, including maintaining accounts receivable and payable, generating GST reports, calculating payroll and contract pay, filing business and personal income taxes. Show less



Parksville Consignment

• Retail Clerk

  • 1999 - 2001

  Provided friendly service, helping customers to find items and encouraging additional sales. Bought used items from auctions, estate sales and directly from customers to resell through a retail consignment store. Inventoried, cleaned, priced and tagged items, creating attractive displays. Handled cash, debit and credit card transactions and reconciled till at the end of each day. Provided friendly service, helping customers to find items and encouraging additional sales. Bought used items from auctions, estate sales and directly from customers to resell through a retail consignment store. Inventoried, cleaned, priced and tagged items, creating attractive displays. Handled cash, debit and credit card transactions and reconciled till at the end of each day.