Sharon Emerson

Customer Service Manager at Molecular Products, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Boulder, Colorado, United States, US
Languages
  • English -

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Credentials

  • Dale Carnegie Leadership Training for Managers
    -

Experience

  • Molecular Products
    • United Kingdom
    • Chemical Manufacturing
    • 1 - 100 Employee
    • Customer Service Manager
      • Jan 2004 - Present

      Managing order processing processes and systems, management of customer quality requirements, and routine contract negotiations. Supporting the Sales Managers for lead generation and conversion of prospects to customers through coordination of inquiry requests for quotations, samples, etc. Increasing customer satisfaction, including improvement initiatives and corrective actions, within the framework of the Quality Management System. Managing order processing processes and systems, management of customer quality requirements, and routine contract negotiations. Supporting the Sales Managers for lead generation and conversion of prospects to customers through coordination of inquiry requests for quotations, samples, etc. Increasing customer satisfaction, including improvement initiatives and corrective actions, within the framework of the Quality Management System.

Education

  • Socastee High School
    1968 - 1971

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