Experience

Het Reishuis.be

• Belgium
• Airlines and Aviation
• 1 - 100 Employee

• Travel Consultant

  • Dec 2022 - Present

  After completing my internship at Het Reishuis, I was given the opportunity to stay there permanently. That is why I am now (since mid-December 2022) a permanent employee as Travel Consultant at Het Reishuis in Mechelen. Helping customers and making them happy with planning their leisure trips, is something I enjoy doing. Moreover, I enjoy learning about the beautiful travel industry every day. This is why I do this job with great passion and pleasure!Here are my main tasks as Travel Consultant at Het Reishuis:- Sales and follow-up of travel files from A to Z- Customer contact: communication via telephone, e-mail, and direct customer contact at the office- Preparing price offers for leisure trips (such as flights, hotels, round trips, customization of leisure trips etc.)- Booking leisure trips for customers - Preparing travel contracts (via TravelNote)- Sending travel documents to customers- Following up insurance files for customers- Participating in travel fairs and study trips abroad- Social media: creating content for the website of Het Reishuis (such as city trips, new destinations etc.)- Administrative tasks Show less

• Intern Travel Consultant

  • Sep 2022 - Nov 2022

  To finalize my Professional Bachelor of Tourism and Leisure Management, I did my internship from 19 September until 20 November 2022. During these 9 weeks, I worked as an intern Travel Consultant at the travel agency Het Reishuis in Mechelen. Here is an overview of my internship tasks at Het Reishuis:- Sales and follow-up of travel files from A to Z- Customer contact: communication via telephone, e-mail, and direct customer contact at the office- Preparing price offers for leisure trips (such as flights, hotels, round trips, customization of leisure trips etc.)- Booking leisure trips for customers - Preparing travel contracts (via TravelNote)- Sending travel documents to customers- Following up insurance files for customers- Participating in travel fairs- Social media: creating content for the website of Het Reishuis (such as city trips, new destinations etc.)- Administrative tasksDuring this internship, I found out that the travel sector is one of my passions as I learned a lot about different countries and the beautiful travel sector. That is why I afterwards got the opportunity to continue working permanently within the team of Het Reishuis as Travel Consultant. Show less



Rode Kruis-Vlaanderen

• Belgium
• Non-profit Organizations
• 700 & Above Employee

• Job Student Administration

  • Jul 2022 - Aug 2022

  During this 9-week student job, I carried out the following tasks: - Database checking (via Excel, CRM) - Completing templates (via Word) - Writing e-mails (also with Easy Mail Merge) - Telephoning - Checking the stock - Tidying up the warehouse - Making and sending orders - Classifying - Scanning During this student job, I worked in the donor relations department with a combination of on-site and online work. During this 9-week student job, I carried out the following tasks: - Database checking (via Excel, CRM) - Completing templates (via Word) - Writing e-mails (also with Easy Mail Merge) - Telephoning - Checking the stock - Tidying up the warehouse - Making and sending orders - Classifying - Scanning During this student job, I worked in the donor relations department with a combination of on-site and online work.

• Job Student Administration

  • Aug 2021 - Aug 2021

  During this 3-week student job, I carried out the following tasks: - Executing and analysing website administration - Database checking (via Excel, CRM) - Completing templates (via Word) - Writing e-mails - Checking the stock - Tidying up the stock - Classifying - Scanning During this student job, I worked in the Donor Relations department with a combination of on-site and online work. During this 3-week student job, I carried out the following tasks: - Executing and analysing website administration - Database checking (via Excel, CRM) - Completing templates (via Word) - Writing e-mails - Checking the stock - Tidying up the stock - Classifying - Scanning During this student job, I worked in the Donor Relations department with a combination of on-site and online work.



Verschaeren & Mertens

• Belgium
• Accounting
• 1 - 100 Employee

• Job Student Reception

  • Jul 2021 - Jul 2021

  During this 4-week student job, I carried out the following tasks: - Reception (welcoming and guiding customers) - Telephoning - Making appointments (via Outlook and Teams) - Handling the post (franking) - Writing e-mails - Placing orders - Database checking During this 4-week student job, I carried out the following tasks: - Reception (welcoming and guiding customers) - Telephoning - Making appointments (via Outlook and Teams) - Handling the post (franking) - Writing e-mails - Placing orders - Database checking



Jugendbüro der Deutschsprachigen Gemeinschaft

• Belgium
• Government Administration
• 1 - 100 Employee

• Intern Office Management & Public Relations

  • Mar 2021 - Jun 2021

  From mid-March to mid-June 2021, I did my graduation internship (Office Management) of 14 weeks at the company Jugendbüro der Deutschsprachigen Gemeinschaft in Eupen (Wallonia). I worked in the Communication & Public Relations department. The tasks were 70% German, 30% English and 5-10% French. My internship was a combination of on-site and online work. This was ideal, to also sharpen my professional skills and knowledge in the digital field. Here is an overview of my internship tasks at Jugendbüro der Deutschsprachigen Gemeinschaft: - Translation assignments in English and German - Contact with exchange students - Organising and hosting (online) workshops - Creating social media and marketing messages (via Canva) - Drawing up newsletters (via MailChimp) - Managing European programmes - Executing website administration (via WordPress) - Administrative tasks Show less



Alfaflex

• Belgium
• Wholesale
• 1 - 100 Employee

• Job Student Administration

  • Jul 2020 - Jul 2020

  During this 2-week student job, I carried out the following tasks: - Telephoning customers (Dutch and French) - Handling the post (letters and envelopes) - Making payments - Booking invoices - Tidying up archives - Stamping - Classifying - Scanning During this 2-week student job, I carried out the following tasks: - Telephoning customers (Dutch and French) - Handling the post (letters and envelopes) - Making payments - Booking invoices - Tidying up archives - Stamping - Classifying - Scanning



Gumption Group

• Belgium
• Business Consulting and Services
• 1 - 100 Employee

• Intern Office Management & Reception

  • Nov 2019 - Dec 2019

  I got the opportunity to carry out a 6-week English language internship at Gumption Group. During this internship period, I performed tasks ranging from Office Management to reception tasks. Furthermore, I improved my communication skills and language skills, as I used different languages when writing e-mails and making phone calls (mainly English and Dutch). Here is an overview of my internship tasks at Gumption Group: - Reception (welcoming and guiding visitors) - Telephoning - Preparing events (administration, purchasing food and beverages) - Writing emails - Writing social media posts - Placing orders - Reserving meeting rooms (via Outlook) - Handling the post (scanning invoices and contesting fines) - Classifying documents - Creating a manual about the tasks of a receptionist - Handling the HR administration Show less



Greenyard

• Information Technology & Services

• Job Student Finance

  • Jul 2019 - Jul 2019

  During this 4-week student job, I carried out the following tasks: - Booking and checking invoices - Classifying documents (PC and paper) - Sorting mails - Stamping - Copying documents During this 4-week student job, I carried out the following tasks: - Booking and checking invoices - Classifying documents (PC and paper) - Sorting mails - Stamping - Copying documents