Experience

Mission Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• HIM Ambulatory Data Capture Manager

  • Feb 2016 - Present

  • Demonstrate a high degree of prioritization, organization skills, and judgment calls in the best interest of the department and patients • Provide consistent and clear communication with internal staff, patients, and external staff• Provide oversight and support operations by ensuring organized and efficient administrative operations• Be a resource answering questions, resolving conflicts, and dealing with complex situations for the staff and health professionals• Ensure established protocols are followed and that the staff members provide quality work by running reports and audits and providing feedback to staff• Managed staff to 100% achievement of production standards.

• HIM Data Integrity & Transcription Manager

  • Aug 2015 - Feb 2016

  • Manage departmental operations consistent with departmental goals• Manage operations within approved budget• Identified opportunities and worked toward cost reduction• Achieved department quality standards• Oversee daily operations to ensure processes are efficient and effective in meeting department goals and objectives• Ensure compliance with all appropriate internal policies and procedures and external regulatory and accrediting agencies

• HIM Ambulatory Manager

  • Feb 2015 - Aug 2015

  • Promoted from Health Information Educator position• Demonstrate a high degree of prioritization, organization skills, and judgment calls in the best interest of the department and patients • Provide consistent and clear communication with internal staff, patients, and external staff• Provide oversight and support operations by ensuring organized and efficient administrative operations• Be a resource answering questions, resolving conflicts, and dealing with complex situations for the staff and health professionals• Ensure established protocols are followed and that the staff members provide quality work by running reports and audits and providing feedback to staff• Managed staff to 100% achievement of production standards.• Increased the production standard within 6 months of beginning position

• HIM Educator

  • Jul 2013 - Feb 2015

  • Promoted from Health Information Specialist position after 1 year• Reduced 25% of duplicate and overlaid patient records by completing data conversion projects that require data analysis of patient records• Ensured patient level matching is compliant with data governance policies• Provide leadership skill and assistance with member HIM Departments• Provide ongoing system wide data integrity training for patient registration staff• Direct communication with inner departmental staff of 110 staff in a timely manner• Assisted with Ambulatory practice and Member Hospital Go Lives and electronic medical record conversion and consolidations to reduce fragmented records and have a longitude of electronic medical records

• HIM specialist

  • Aug 2010 - Jul 2013

  • Paper-Lite Implementation.• Apply current regulatory standards regarding documentation, storage, completion and analysis of the patient chart to meet organizational and customer needs for financial and legal requirements.• Maintain quality performance with high degree of accuracy and thoroughness while meeting production and timelines according to the job responsibilities.• Examine every patient record for accuracy, completeness and authenticity pursuant to risk management guidelines• Research delays in lost records following interdepartmental communication for timely processing.

• CNA

  • Oct 2005 - Aug 2010

  • Train and mentor new employees.• Collection of vital signs and samples for testing.• Assist patients that are entering or leaving their beds, dressing themselves, bathe, feeding, brush their teeth and use the toilet.• Monitoring patients, reporting changes, and document food and liquid input/output.