Experience

UIC COLLEGE OF DENTISTRY

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Patient Advocate

  • Jul 2020 - Present

  - Collaborate with clinic leaders to resolve patient access and care concerns- Identify trend and root cause for patient complaints- Participate in the development and execution of strategies and long term goals for improving access and service - Train and mentor team members about patient advocacy and it’s role in the healthcare setting - Collaborate with clinic leaders to resolve patient access and care concerns- Identify trend and root cause for patient complaints- Participate in the development and execution of strategies and long term goals for improving access and service - Train and mentor team members about patient advocacy and it’s role in the healthcare setting



Rush University Medical Center

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Practice Administrator

  • Aug 2001 - Jul 2020